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Back to Successful Negotiation: Essential Strategies and Skills

Learner Reviews & Feedback for Successful Negotiation: Essential Strategies and Skills by University of Michigan

14,362 ratings
3,453 reviews

About the Course

We all negotiate on a daily basis. On a personal level, we negotiate with friends, family, landlords, car sellers and employers, among others. Negotiation is also the key to business success. No business can survive without profitable contracts. Within a company, negotiation skills can lead to your career advancement. I hope that you will join the hundreds of thousands of learners who have made “Successful Negotiation” one of the most popular and highly-rated MOOCs worldwide. In the course, you’ll learn about and practice the four steps to a successful negotiation: (1) Prepare: Plan Your Negotiation Strategy (2) Negotiate: Use Key Tactics for Success (3) Close: Create a Contract (4) Perform and Evaluate: The End Game To successfully complete this course and improve your ability to negotiate, you’ll need to do the following: (1) Watch the short videos (ranging from 5 to 20 minutes). The videos are interactive and they include questions to test your understanding of negotiation strategy and skills. You can speed up or slow down videos to match your preferred pace for listening. Depending on your schedule, you can watch the videos over a few weeks or you can binge watch them. A learner who binge-watched the course concluded that “It’s as good as Breaking Bad.” Another learner compared the course to “House of Cards.” Both shows contain interesting examples of complex negotiations! (2) Test your negotiation skills by completing the negotiation in Module 6. You can negotiate with a local friend or use Discussions to find a partner from another part of the world. Your negotiation partner will give you feedback on your negotiation skills. To assist you with your negotiations, I have developed several free negotiating planning tools that are related to the course. These tools and a free app are available at (3) Take the final exam. To successfully complete the course, you must answer 80% of the questions correctly. The exam is a Mastery Exam, which means that you can take it as many times as you want until you master the material. Course Certificate You have the option of earning a Course Certificate. A Certificate provides formal recognition of your achievements in the course and includes the University of Michigan logo. Learn more about Certificates at: This course is also available in Spanish and Portuguese. To join the fully translated Spanish version, visit this page: To join the fully translated Portuguese version, visit this page: Subtitles for the videos are available in English, Ukrainian, Chinese (Simplified), Portuguese (Brazilian), Spanish Created by: University of Michigan The course logo composite is shared with a Creative Commons CC BY-SA ( license, and was created using images provided courtesy of Flazingo Photos ( and K2 Space (

Top reviews

Mar 8, 2017

Probably the best course videos Ive come across. Professor George I believe is an amazing teacher...the way he gets the concept across to students by simple and constant examples is worth mentioning..

Jan 9, 2021

There are a lot of real cases to explain the theory, steps to create a negotiation strategy and tips to become a better negotiator. You don't have to be born negotiator, you can learn the methodology.

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1376 - 1400 of 3,396 Reviews for Successful Negotiation: Essential Strategies and Skills

By Махамедиева Б К

Mar 22, 2018

Great curs! l liked when the course contain a lot of practice and feedback!

By Marcos H H

Oct 30, 2016

Excelente, jamás pensé conseguir un curso tan completo acerca de negociación.

By Karla M M

Sep 14, 2016

The best course of negotiation!! I really enjoyed and learned a lot of things

By Nicolas M O

Oct 11, 2015

Me ha ayudado mucho, creo que mis habilidades para negociar aumentan su nivel

By Jose A Z P

Oct 8, 2015

This is a great course i´m very happy of have taken class with this teacher.

By Christian D C V

Jul 17, 2020

Very interesting and helpful course. Many thanks to Professor George Siedel.

By Carlos M B

Jul 12, 2020

This curse is Fantastic! The Professor is Excpetional! Very Good Instructor.

By Tushar V

Jul 5, 2020

Excellent course with practical approach and examples. Learned a lot. Thanks

By Soumasis A

May 4, 2020

Professor Siedel is an amazing teacher and the course content is very good.

By iolanda m

Mar 26, 2020

Way better than expected!

Well structured and I learnt plenty of new things!

By Chris G

Mar 11, 2020

A fantastic and thorough overview of the skills and theories of negotiation!

By Ann C A

Jun 2, 2019

I learnt so much from this course that will be very useful to me in soonest.

By Saad M H A

Feb 5, 2018

this is the first course for me but its really good and useful in our life


Oct 18, 2017

Learn a lot very practical skills from the course. Excellent and recommended

By Lee J

Mar 2, 2016

The course is structured and practical. I find it very useful in daily life.

By Carlos

Nov 12, 2015



By Esther H

Mar 4, 2021

I have learned many things and it is very clear, useful and well explained.

By saeed m

Nov 19, 2020

perfect content. applicable in career. I wish we could download the slides.


Sep 29, 2020

I love this course because it taught me how to become successful negotiator

By Carlos D B G

Aug 28, 2020

Enseña muy bien con teoría y ejemplos los conceptos, tácticas y estrategias

By Cassius M S

Jul 31, 2020

Excellent course in all aspects. Highly recommended. Greetings from Brazil.

By Asura M

Jul 25, 2020

Excellent course to hone negotiation skills. It was a worthwhile experience

By Kshitiz B

Jul 12, 2020

The Course was amazing, specially the case studies which were so practical.

By Philippe H

Apr 6, 2020

I really enjoyed this course. Very hands-on. Compact but excellent format.

By Ahmed E

Mar 31, 2020

well designed course material with excellent illustration by the instructor