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Back to Successful Negotiation: Essential Strategies and Skills

Learner Reviews & Feedback for Successful Negotiation: Essential Strategies and Skills by University of Michigan

14,339 ratings
3,449 reviews

About the Course

We all negotiate on a daily basis. On a personal level, we negotiate with friends, family, landlords, car sellers and employers, among others. Negotiation is also the key to business success. No business can survive without profitable contracts. Within a company, negotiation skills can lead to your career advancement. I hope that you will join the hundreds of thousands of learners who have made “Successful Negotiation” one of the most popular and highly-rated MOOCs worldwide. In the course, you’ll learn about and practice the four steps to a successful negotiation: (1) Prepare: Plan Your Negotiation Strategy (2) Negotiate: Use Key Tactics for Success (3) Close: Create a Contract (4) Perform and Evaluate: The End Game To successfully complete this course and improve your ability to negotiate, you’ll need to do the following: (1) Watch the short videos (ranging from 5 to 20 minutes). The videos are interactive and they include questions to test your understanding of negotiation strategy and skills. You can speed up or slow down videos to match your preferred pace for listening. Depending on your schedule, you can watch the videos over a few weeks or you can binge watch them. A learner who binge-watched the course concluded that “It’s as good as Breaking Bad.” Another learner compared the course to “House of Cards.” Both shows contain interesting examples of complex negotiations! (2) Test your negotiation skills by completing the negotiation in Module 6. You can negotiate with a local friend or use Discussions to find a partner from another part of the world. Your negotiation partner will give you feedback on your negotiation skills. To assist you with your negotiations, I have developed several free negotiating planning tools that are related to the course. These tools and a free app are available at (3) Take the final exam. To successfully complete the course, you must answer 80% of the questions correctly. The exam is a Mastery Exam, which means that you can take it as many times as you want until you master the material. Course Certificate You have the option of earning a Course Certificate. A Certificate provides formal recognition of your achievements in the course and includes the University of Michigan logo. Learn more about Certificates at: This course is also available in Spanish and Portuguese. To join the fully translated Spanish version, visit this page: To join the fully translated Portuguese version, visit this page: Subtitles for the videos are available in English, Ukrainian, Chinese (Simplified), Portuguese (Brazilian), Spanish Created by: University of Michigan The course logo composite is shared with a Creative Commons CC BY-SA ( license, and was created using images provided courtesy of Flazingo Photos ( and K2 Space (

Top reviews

Jan 9, 2021

There are a lot of real cases to explain the theory, steps to create a negotiation strategy and tips to become a better negotiator. You don't have to be born negotiator, you can learn the methodology.

Mar 8, 2017

Probably the best course videos Ive come across. Professor George I believe is an amazing teacher...the way he gets the concept across to students by simple and constant examples is worth mentioning..

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1476 - 1500 of 3,393 Reviews for Successful Negotiation: Essential Strategies and Skills

By Weiliang P

Jun 24, 2016

good level of depth and clear explanation with a lot of good examples.

By Swati

Nov 16, 2015

Excellent Course. I would love to do another course with Prof. Siedel.

By Sergio L d S J

Sep 5, 2015

Nice course and material!! Really help me in my career of negotiation.

By Linas M

Nov 16, 2020

Thank you, it was very interesting and not boring. Amazing professor.

By Francisco M S R

Oct 30, 2020

Great course. Very usefull examples and great comunicator Mr. Siedel.

By Lorella H

Oct 13, 2020

A learning of strategies, tools and law - such an interesting course!


Sep 17, 2020

Loved the experience, learned so much...Thank you so much professor!!

By Jasneet K

Sep 16, 2020

this course is very essential for people pursuing career in business.

By Valeria V Q

Jul 18, 2020

It was a great bomb course! Definitely will use this in my day by day

By Devasahayam C

Jun 9, 2020

I have learnt many aspects of negotiations and have up skilled myself

By Paul M

May 15, 2020

Good, easy to follow lessons that can be applied to all walks of life

By Victor M C

May 5, 2020

it is a very useful course, you can apply in every area of your life.

By Kristina D

Apr 15, 2020

I strongly recommend this course to any person in the business world.

By Jocelyn H

Apr 14, 2020

Excellent course content and lecturer! Would definitely recommend it!

By Mario M d l P

Mar 27, 2020

It was a great course that helps me to improve my negotiation skills.

By Marianella A S

Jun 6, 2017




By Nassar A

Jun 2, 2017

Provides you with a framework on how to prepare, negotiate and agree,

By Mahezer C

May 22, 2017

There are two eras in life. Before this course and after this course.

By aris a

Nov 17, 2016

amazing teacher, very clear messages, funny and real-world situations

By Jens E

Nov 2, 2016

Very structured in depth course on negotiations. I've learned a lot!


Aug 17, 2015

this is an amazing course for every student to enhance their career.

By Jose C S

Jan 25, 2021

Es un buen curso para aprender distintas estrategias de negociación.


Nov 13, 2020

The course content provides refresher training for ADR practitioners

By Emmanuel K

Sep 26, 2020

Very informative, really enjoyed the course and learnt a great deal.

By Sam H

Jun 11, 2020

Really easy to follow and convenient to work around my full time job