Great course! The adding of the lab to practice the skills learned is a very rewarding experience. I would recommend this course to anybody who wants to either learn, update or to kill gaps in their sill set of Windows and Linux.

The Course took both approach of theory and practical which enable me to grasp the concepts fairly easily. It incorporate real world scenarios which will help in my growth and development of becoming successful at troubleshooting.

This course really makes you a Power User.the main Essence of course is with operations with Powershell in windows OS and Bash terminal in Linux Os.the instructors will explain the concept very clearly and with real time examples.

This is a fantastic course if you really want to learn how to operate a computer to the fullest. I feel like after this course I am a more capable computer user than I thought I could be and I appreciate what I have learned here!

This course was the most interactive so far! If i made it, anyone can make it. Only thing I would suggest is to make a list of applicable commands. I recorded my own notes of the commands, and they worked for me during the labs.

This was challenging and enjoyable at the same time. I definitely will need to review some of this course, but I'm looking forward to it. This course has motivated me to continue on into the next phase of my journey. Thanks,

Great course! Very informative and easy to understand. I kind of wish there were more labs and less videos, though, but I guess the amount of videos was necessary to understand the concepts behind what we would practically do.

A little bit boring but yet very interesting and resourceful. Got to learn a lot of things. Would recommend everyone to take up this course. Never thought that we can do such things with windows CLI and Linux command shell.

I thoroughly enjoyed this course and the instructors who helped to make it interesting and fun. I actually, looked forward to spending my free time watching the videos , working on the exercises, and completing modules.

In general it is a good course, you always learn something new.

The topics and the tools seen in the course are interesting, on our part it is to practice and investigate more in detail.

thank you very much.

Gamaliel Vazquez

I loved the teaching method, filled with examples, links, pictures, showing us right away how things are done, and most importantly, the different topics were mostly all taught separately so it made it easier to understand

A very comprehensive course for using windows power shell and Linux terminal. the instructor gives detailed knowledge and easy to understand. Indeed a must-have a course for anyone wants to become more effective at a job.

I was always scared of tackling the use of commands but with the information provided to the videos and readings along with chat support this can be challenging but worth it and has motivated to improve on this skill set

Thanks Cindy. I have really gained a lot of information with this course. However, there were too many readings, it'll be very much helpful if that information was included in lectures as well. Otherwise, it was amazing.

Great course, Also the instructor is very experienced and she explained everything related to the operating systems used for IT support roles. Thank you very much for letting me learn very valuable stuff in this module.

awesome class!!!! this was an excellent start into all things Linux. I am totally pumped and it gave me the confidence to download, install and dual-boot Linux Mint on my labtop along with Windows. Thank you all so much

This course was very informational for me and displayed an area that I truly need to spend some time getting familiar with. Take Cindy's advice and try your best to commit the commands and there function to your memory.

Excellent course, both for total beginners in the IT field and as a good refresher for those already on this path. I have learn a lot of useful skills I can apply at my current job and probably on any future endeavor.

This course is presented well. Moreover, I felt that I learned so much more than I had in my college's Linux course. She, Cindy, is really good at explaining how the commands could apply in a desktop support position.

A lot of information that’s well taught but difficult to take all in. The labs are more difficult. Week 6 labs were extremey hard and I thought I would fail. I just kept retaking the labs and managed to pass with 80%

I like this course but the last part of week 6 assessment in Linux tough haha because it is use command line but In windows, easy for me to navigate and find the problems. Anyways, everything worked great as usuall.

Great course! But some of the parts are a bit buggy, so make sure to check the forums if you cannot figure out what to do! IT Support is about finding answers, so it makes sense to work on your searching skills now!

Great Course. I would really prefer if the Instructors would delve into the instresting stuff, instead of "chec it out in the next supplemental reading"....gets old after a while.

Other than that - I am very pleased!

Great course. The multiple choice, however, should probably be graded. The qwiklabs was great, even if it was a bit buggy. The multiple choice, in contrast, force students to memorize the commands Cindy talks about.

Believe me this course is one of the best I have come across as it has a lot of practical aspects in it and I really liked that as it was very engaging and that helped me understand a lot of things about the topic.