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Learner Reviews & Feedback for Effective Problem-Solving and Decision-Making by University of California, Irvine

6,712 ratings

About the Course

Problem-solving and effective decision-making are essential skills in today’s fast-paced and ever-changing workplace. Both require a systematic yet creative approach to address today’s business concerns. This course will teach an overarching process of how to identify problems to generate potential solutions and how to apply decision-making styles in order to implement and assess those solutions. Through this process, you will gain confidence in assessing problems accurately, selecting the appropriate decision-making approaches for the situation at hand, making team decisions, and measuring the success of the solution’s implementation. Using case studies and situations encountered by class members, you will explore proven, successful problem-solving and decision-making models and methods that can be readily transferred to workplace projects. Upon completing this course, you will be able to: 1. Identify key terms, styles, and approaches to effective problem-solving and decision-making 2. Explain both the affordances and limitations associated with problem-solving and decision-making 3. Reflect on how mindset and personal bias influence your ability to solve problems and make decisions 4. Explain and discuss how organizational decisions or non-decisions impact personal development, team dynamics, and company-wide performance 5. Articulate how both good and bad team decisions can benefit your professional growth...

Top reviews


Sep 5, 2020

A very informative and easy course. I loved studying it, the professor was very well versed and delivered the lectures in a way so that students find it easy to understand the text and context.


Feb 5, 2021

A concise and informative course. The course consolidates my fundamental knowledge about the different components and concepts of problem-solving and decision-making. I really learned a lot.

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1176 - 1195 of 1,195 Reviews for Effective Problem-Solving and Decision-Making

By Jessica T

Jun 12, 2020

vague and boring, sorry.

By Irfan S

Aug 24, 2020

Very limited in scope

By Augusto U

Mar 9, 2016

introductory course

By Ahmed M A

Aug 24, 2021


By Sulaiman M A

Aug 22, 2021


By Michael C

Jan 9, 2016


By Prakash A

Mar 7, 2023



Mar 31, 2020

-The material is too simple.

-Presentation is too boring, old, not interesting.

-i could not compete the first assessment as i had to enroll in another course !

-i do not think i will ever take any other course with coursera

By Mathieu R

Oct 22, 2023

Ce cours est la parfaite illustration du baratin pseudo-profond : du vide intellectuel, des banalités. Bref, pas mieux que des livres de développement personnel dans une librairie d'ésotérisme.

By A. F M M H B

Jun 17, 2020

It's not an useful course as I expected. The instructor's lecture is very boring , unclear. He just discuss some theory but not explained them properly. I just waste my time maybe.

By Kyle W

May 1, 2018

I can't deal with Rob Stone. He talks a lot of hypatheticles and I have struggled through all of the courses here that he has taught. He spends way too much time on each slide.

By Luiz A d L N

Aug 22, 2017

Very basic mook with superficial classes about problem-solving techniques. A deeper presentation about Pareto and root causes analysis would be more valueble.

By Khoi N

Dec 11, 2015

The course is not very useful due to its lacking of practical examples and assignments.

By Julian G

Mar 3, 2022

very boring teacher... Just reading the slides. I wont finish the course

By Alex M

Jun 28, 2016

Lack of insights and practical information

By Triboulet P

May 21, 2016

ne correspond pas au niveau

By Dimitri V

Aug 9, 2016

Not essential

By Tamara E

Jun 18, 2020

very basic

By Michael Z

Jul 6, 2017



Jun 5, 2022

fuck you