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Learner Reviews & Feedback for Effective Problem-Solving and Decision-Making by University of California, Irvine

6,701 ratings

About the Course

Problem-solving and effective decision-making are essential skills in today’s fast-paced and ever-changing workplace. Both require a systematic yet creative approach to address today’s business concerns. This course will teach an overarching process of how to identify problems to generate potential solutions and how to apply decision-making styles in order to implement and assess those solutions. Through this process, you will gain confidence in assessing problems accurately, selecting the appropriate decision-making approaches for the situation at hand, making team decisions, and measuring the success of the solution’s implementation. Using case studies and situations encountered by class members, you will explore proven, successful problem-solving and decision-making models and methods that can be readily transferred to workplace projects. Upon completing this course, you will be able to: 1. Identify key terms, styles, and approaches to effective problem-solving and decision-making 2. Explain both the affordances and limitations associated with problem-solving and decision-making 3. Reflect on how mindset and personal bias influence your ability to solve problems and make decisions 4. Explain and discuss how organizational decisions or non-decisions impact personal development, team dynamics, and company-wide performance 5. Articulate how both good and bad team decisions can benefit your professional growth...

Top reviews


Sep 5, 2020

A very informative and easy course. I loved studying it, the professor was very well versed and delivered the lectures in a way so that students find it easy to understand the text and context.


Feb 5, 2021

A concise and informative course. The course consolidates my fundamental knowledge about the different components and concepts of problem-solving and decision-making. I really learned a lot.

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151 - 175 of 1,194 Reviews for Effective Problem-Solving and Decision-Making


Jul 13, 2021

Very good explanation from Mr. Rob on methods and tools for problem solving and decision making.


Jul 23, 2016

A good refresher for rather common sense subject matter. I enjoyed the teacher's relaxed style.

By Tayo O

Dec 1, 2016

I really appreciate you for this course. the course will help me to be a better and good leader

By Nadia M

Dec 21, 2021

Very insightful course....I will definitely try to apply these techniques for problem solving

By Tony I K

Sep 21, 2016

Very informative and practical approaches, I have learnt a number of things on decision making

By Ndungi A A

Aug 14, 2015

practical course with a scientific view. I recommend it to those who want to work with people.


May 8, 2024

I enjoyed this course. The information was relevant and presented in a user friendly manner.

By chino I

Nov 4, 2020

Taking this course was helpful. It opened my mind to different techniques of problem solving.


Oct 6, 2023

كانت دورة تدريبية رائعة وفعالة تعلمت منها أساليب حل المشكلات الفعال وكيفية صنع واتخاذ القرار

By Aamir C

Aug 9, 2020

Amazing course helped in building confidence and problem solving and decision making skills.

By John M

Jun 25, 2018

Great content which provided foundation knowledge I found not to be common sense. Thank you!

By Noelia M S M

Nov 6, 2020

Excelente curso, es ideal para adquirir habilidades para enfrentar el mundo laboral actual.

By Ramanuj S C

Dec 21, 2020


By Ankit k

Aug 25, 2020

I like the way the trainer teach you with the relevant examples. I really enjoys the corse

By Yury Y

Mar 8, 2019

Useful training with good methods for everyday and business decision making and analysis.

By Emerson R

Aug 25, 2022

Really enjoyed this course. It's kinda like a refresher for me as a statistics graduate.

By Ana G

Jan 9, 2021

I absolutely enjoyed this course, learned a lot about charts and decision making process

By Sachin S

Dec 21, 2019

Superb course. learnt techniques of identifying key issues to handle those in lucid way.

By Alok K

Nov 18, 2016

A wonderfully delivered course which helped explain the subject with minimal complexity.

By Hammad A

Jul 17, 2020

Very good experience of understanding how to effectively work in a management position.

By Felix C V

Sep 7, 2017

Thanks for sharing your knowledge on this subject! I appreciate the course. Keep it up!


Apr 21, 2016

i just completed the course and gain too much knowledge and explore my knowledge thanks

By عبدالهادي ب م ا

Sep 15, 2023

محتوى متميز ومفيد للغاية وأسلوب رائع خاصة أن الفيدسوهات قليلة لأن استيعاب المكتوب أفضل

By Johanna M

Oct 18, 2015

This course was helpful as an introduction to Problem Solving. I enjoyed the material.

By Liezel R D R

Oct 24, 2020

Thank you for the opportunity to improve my skills more with the help of this course.