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Learner Reviews & Feedback for Effective Problem-Solving and Decision-Making by University of California, Irvine

6,705 ratings

About the Course

Problem-solving and effective decision-making are essential skills in today’s fast-paced and ever-changing workplace. Both require a systematic yet creative approach to address today’s business concerns. This course will teach an overarching process of how to identify problems to generate potential solutions and how to apply decision-making styles in order to implement and assess those solutions. Through this process, you will gain confidence in assessing problems accurately, selecting the appropriate decision-making approaches for the situation at hand, making team decisions, and measuring the success of the solution’s implementation. Using case studies and situations encountered by class members, you will explore proven, successful problem-solving and decision-making models and methods that can be readily transferred to workplace projects. Upon completing this course, you will be able to: 1. Identify key terms, styles, and approaches to effective problem-solving and decision-making 2. Explain both the affordances and limitations associated with problem-solving and decision-making 3. Reflect on how mindset and personal bias influence your ability to solve problems and make decisions 4. Explain and discuss how organizational decisions or non-decisions impact personal development, team dynamics, and company-wide performance 5. Articulate how both good and bad team decisions can benefit your professional growth...

Top reviews


Sep 5, 2020

A very informative and easy course. I loved studying it, the professor was very well versed and delivered the lectures in a way so that students find it easy to understand the text and context.


Feb 5, 2021

A concise and informative course. The course consolidates my fundamental knowledge about the different components and concepts of problem-solving and decision-making. I really learned a lot.

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176 - 200 of 1,195 Reviews for Effective Problem-Solving and Decision-Making

By Ali M

Dec 26, 2023

The course was excellent. The concepts were presented in a clear and concise manner.

By Ahtesham U H

Apr 30, 2023

It was great learning and I will recommend this course to my friends and colleagues.

By Ajay S

Jun 20, 2022

i have learn lots of things related to effective problem solving and decision making

By Mr. A L (

May 9, 2020

I was opened my mind. In the global have a lot of things for me to improve my skill.

By Muhammad Y

Jul 20, 2020

Excellent course

Very productive

I learnt a lot.

Thanks to Instructor and well wishes


Apr 30, 2020

Its been great moment with instructor and able to understand the course decesively.

By Israel A

Oct 8, 2017

It is a great course to learn support tools for decision making an problem-solving.

By فاطمه س م ا

Sep 9, 2023

دورة رائعة، فيها إثراءات جيدة ومعلومات لأول مرة أطلع عليها ، شكرًا للقائمين عليها.

By فرحان ج م ا

Aug 18, 2023

Excellent program, thank you very much, may God reward you, and may God bless you

By Guiselle P M A

Nov 13, 2020

Esta oportunidad desarrolla grandes emprendimientos y calidad del recurso humano.


May 5, 2020

This course is great to learn about problem-solving and decision-making process.

By Saurabh P

Oct 23, 2016

Very Good. Just revised the practical aspects of problem solving in daily lives.

By Sandra d C

Oct 6, 2016

Very good course. you gain good tools to make efficient and effective decisions.


Aug 31, 2020

Thank you very much Sir, for all of your efforts to make this course a success.

By Sachin P

Jul 12, 2020

Quality analysis of problem-solving techniques & great explanation of concepts.

By Katharina M

Oct 17, 2015

Very helpful and applicable to daily life. Thank you very much for this course!

By جوزاء ز ع ا

Sep 16, 2023

برنامج رايع استفدت كثير على صعيد المشاكل الشخصية فضلا عن مشكلات العمل شكرا لكم

By Arunsajee S

Jun 20, 2020

Good example for describing the methods which can help us to make the decision

By Venkatesh R

Apr 18, 2020

Very Nice course , professor Rob has a very lucid and easy way of explanation.


Aug 15, 2020

This course will help a lot of for the Management executives across the Glob

By Murilo M

Aug 5, 2017

Great course that help organize better management change and control. Thanks!

By Bernard D V

Jan 12, 2017

Good and quick course about problem solving. It's a clear and concise course.

By Nurbek A

Jan 22, 2021

a lot of new ideas! good to learn about problem-solving and decision making!

By nwagwu i h

Jan 24, 2019

Presentation was great. Audio and video was spot-on!Course content was rich.

By Mowliid A H

Jan 19, 2016

Woow! I enjoyed this course tremendously. really, it's an impressive course.