Este es el curso 5 de la certificación profesional para representantes de desarrollo de ventas de Salesforce. Para completar con éxito el curso, asegúrate de haber realizado el curso 1, Bases para el éxito en el desarrollo de ventas; el curso 2, Fundamentos para entrevistar con confianza; el curso 3, Manual de estrategias de ventas por conversación para SDR; y el curso 4, Impulsa la productividad mediante la pila de tecnología
Guía práctica para gestionar las relaciones profesionales
This course is part of Representante de desarrollo de ventas de Salesforce Professional Certificate
Instructors: Trailhead
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17 assignments
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There are 5 modules in this course
Crea la marca personal de un profesional de alto rendimiento y aprende a comunicarte con gerentes, compañeros de equipo y clientes de manera eficaz.
What's included
15 videos6 readings3 assignments2 discussion prompts
Desarrolla estrategias específicas para dominar el método por conversación y transmitir el mensaje con habilidad.
What's included
6 videos6 readings5 assignments2 discussion prompts
Aprende las prácticas recomendadas para una comunicación comercial eficaz, por ejemplo, hábitos para lograr capacidad de acción, claridad, concisión y seguimiento.
What's included
8 videos2 readings3 assignments1 peer review1 discussion prompt
Aprende a comunicarte a través de las diferencias, aprovecha varios puntos de vista y fomenta la diversidad y la competencia cultural a fin de mejorar tus habilidades para entablar relaciones profesionales.
What's included
9 videos1 reading2 assignments1 peer review2 discussion prompts
Conoce las expectativas para los primeros tres meses en el trabajo a fin de prepararte para lograr el éxito como SDR.
What's included
11 videos6 readings4 assignments1 peer review2 discussion prompts
Instructors
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Access to lectures and assignments depends on your type of enrollment. If you take a course in audit mode, you will be able to see most course materials for free. To access graded assignments and to earn a Certificate, you will need to purchase the Certificate experience, during or after your audit. If you don't see the audit option:
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