Salesforce
Manual de estrategias de ventas por conversación para SDR
Salesforce

Manual de estrategias de ventas por conversación para SDR

This course is part of Representante de desarrollo de ventas de Salesforce Professional Certificate

Taught in Spanish

Rachel Gasparini
Marcos Serna
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Instructors: Rachel Gasparini

Included with Coursera Plus

Course

Gain insight into a topic and learn the fundamentals

Beginner level

Recommended experience

24 hours (approximately)
Flexible schedule
Learn at your own pace

What you'll learn

  • Comprender el proceso de hacer preguntas estratégicas, establecer confianza, identificar puntos débiles y proponer valor a fin de cerrar una venta

  • Identificar tu ICP y el perfil objetivo para crear una lista de clientes potenciales, calificarlos y usar los datos para impulsar la actividad

  • Investigar varios canales de captación de clientes potenciales y generar un guion para llamadas que incorpore estrategias de ventas por conversación

  • Desarrollar una base para la inteligencia emocional en un contexto de ventas y generar un correo electrónico empático

Details to know

Shareable certificate

Add to your LinkedIn profile

Assessments

19 quizzes

Course

Gain insight into a topic and learn the fundamentals

Beginner level

Recommended experience

24 hours (approximately)
Flexible schedule
Learn at your own pace

See how employees at top companies are mastering in-demand skills

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Build your Business Essentials expertise

This course is part of the Representante de desarrollo de ventas de Salesforce Professional Certificate
When you enroll in this course, you'll also be enrolled in this Professional Certificate.
  • Learn new concepts from industry experts
  • Gain a foundational understanding of a subject or tool
  • Develop job-relevant skills with hands-on projects
  • Earn a shareable career certificate from Salesforce
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Earn a career certificate

Add this credential to your LinkedIn profile, resume, or CV

Share it on social media and in your performance review

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There are 5 modules in this course

Descubre la metodología de ventas por conversación, la técnica de ventas probada de SV Academy para los vendedores de alto rendimiento.

What's included

14 videos6 readings6 quizzes5 discussion prompts

Descubre estrategias concretas para comprender mejor a tu cliente a través de la investigación y los datos.

What's included

11 videos3 readings5 quizzes2 discussion prompts

Explora la función de múltiples canales en una estrategia de captación de clientes potenciales ganadora.

What's included

16 videos7 readings4 quizzes1 peer review3 discussion prompts1 plugin

Desarrolla inteligencia emocional (IE) para alcanzar el éxito personal y profesional.

What's included

9 videos10 readings4 quizzes1 peer review4 discussion prompts

Aprender a crear una estrategia de ventas multicanal para llegar a los clientes potenciales y los problemas que puedan surgir

What's included

5 videos1 reading1 peer review1 discussion prompt

Instructors

Rachel Gasparini
SV Academy
2 Courses7,617 learners
Marcos Serna
SV Academy
4 Courses44,391 learners

Offered by

Salesforce
SV Academy

Recommended if you're interested in Business Essentials

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