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Learner Reviews & Feedback for Psychological First Aid by Johns Hopkins University

16,616 ratings
4,017 reviews

About the Course

Learn to provide psychological first aid to people in an emergency by employing the RAPID model: Reflective listening, Assessment of needs, Prioritization, Intervention, and Disposition. Utilizing the RAPID model (Reflective listening, Assessment of needs, Prioritization, Intervention, and Disposition), this specialized course provides perspectives on injuries and trauma that are beyond those physical in nature. The RAPID model is readily applicable to public health settings, the workplace, the military, faith-based organizations, mass disaster venues, and even the demands of more commonplace critical events, e.g., dealing with the psychological aftermath of accidents, robberies, suicide, homicide, or community violence. In addition, the RAPID model has been found effective in promoting personal and community resilience. Participants will increase their abilities to: - Discuss key concepts related to PFA - Listen reflectively - Differentiate benign, non-incapacitating psychological/ behavioral crisis reactions from more severe, potentially incapacitating, crisis reactions - Prioritize (triage) psychological/ behavioral crisis reactions - Mitigate acute distress and dysfunction, as appropriate - Recognize when to facilitate access to further mental health support - Practice self-care Developed in collaboration with Johns Hopkins Open Education Lab....

Top reviews

Feb 9, 2017

A very helpful course and full of practical information for persons interfered with disaster relief and crisis intervention as this course has a well- planned syllabus and really informative vignettes

Oct 12, 2020

this opened my mind towards intervention needs in a catastrophic event. something like this is required more than ever now. the content of the course was very good and thorough. very nicely explained.

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101 - 125 of 4,025 Reviews for Psychological First Aid

By Korie A B

Jun 5, 2017

I can't say enough good things about Dr. GS Everly Jr's course on Psychological First Aid: RAPID PFA. His teaching style made this course a breeze. I was able to gain a new understanding in how to help victims/survivors in the wake of disaster. His tone throughout the course helped to remind me that we are there to support these survivors and not label them with a mental health diagnosis (which is easy to do when you have a mental health worker background.) I feel confident in my abilities to help survivors in the wake of disaster after taking this course. Thank you Dr. Everly! I truly enjoyed taking this course.

By James M G

Feb 28, 2021

Excellent online programmed learning. Your learning will be enhanced by not cramming lessons together. Schedule time to reflect and apply concepts to your experiences. Taking the course with others and discussing items and videos will help you learn and apply concepts to real life situations. The full simulation video at the beginning of the course is worth more than one viewing before proceeding. Also, watch the third week extended disaster interviews several times (especially with others and share ideas). The course is well structured introduction, as well as, a good refresher for those who know about PFA.

By sarah g

Feb 21, 2021

This was an excellent course. I highly recommend it to anyone who wants to go into crisis intervention as a basic educational foundation to begin with learning. The course was not too heavy on studying. It was not an overwhelming amount of work, yet I was still fascinated with the material, never bored, always interested and hungered for more. It really helped me determine that this is the right field for me. Johns Hopkins provided a wonderful class. Thank you so much to George Everly, Jr. PhD. for being such an excellent teacher, motivator and someone to look up to, as you've been in the field for years!

By Parvati s N

Feb 7, 2021

It was a great experience learning about the psychological factors affecting the mental health status and how to help the people who are suffering from this also talks about different techniques that is very useful for treatment of others and also talks about self care which is really useful for ourselves as well. the assessments are also very useful and deadlines are also very friendly and the duration of each lectures are also very good not very hectic which is good . this course have been very useful for me in terms of mental health and well being i am glad that i joined this course .

By María A C G

May 7, 2020

This course given by Dr. George Everly has been very interesting.

It has helped me a lot to gain a whole view on the best way to help others when they are facing psychological distress situations. This can help me on my work environment.

I am happy to know some techniques which can help me help others.

The way Dr. George Everly explains the contents of the course is beautiful, easy to understand. Even the tone of his voice makes easy to follow him and listening to him.

The fact that there are transcripts helped me a lot incase I would not understand something (my mother tongue is not English).

Thank you!!

By Amanda L

Apr 25, 2020

I thought this course was thoroughly enjoyable! I learned a lot from the lectures with Dr. Everly and felt like I gained an overall perspective on PFA to use in my career field with crisis intervention. I would have preferred to have a few more options for choosing examples throughout the lectures and videos to quiz myself as I went through the modules, but that is a particular improvement that can be made. The quizzes were appropriately difficult and I thought this quick course provided a good understanding of PFA. I finished it within a few days because of how interesting the topic was! Recommend :)

By Rebecca L W

Nov 19, 2016

This course is easy to follow with a mix of resources making it engaging and inspiring. I found the RAPID PFA model to be an effective and proactive response to dealing with adverse situations. It is very interesting to learn that this technique is found to be more effective than that of a series of post disaster psychotherapy, so this can be taught to non medical aid workers and possibly alleviate some of the sometimes unnecessary strain on medical and/or psychological resources. It is all about going back to basics, a need to reach out to others and a need to communicate and not suffer in silence.

By Julio C N I

Feb 4, 2016

I'm a newly graduated psychologist and this course had surprised me for some factors. It had broken a paradigm that the PFA it's not therapy! I had a idea that PFA was a sort of psychoteraphy, but I have learned that is not true. Some topics have helped me to better internalize psychology concepts more consciously like the reflective listening that is crucial for any type of mental health intervention.

I was surprised when I saw the study where it was proven that the PFA it's more effective than multisession psychoteraphy. Well, it was a course where I had a huge learning.

Thank you teacher Everly!

By Shusmita M

Jun 2, 2021

Psychological First Aid course was very helpful to learn do's and don't as well as the limitation and possibilities of help and support that one can provide during crisis events. Coming from non- medicine background, beside crisis i feel PFA training should be taken by all educators and upper level management, this will definitely make significant changes in respective field. The class lectures and videos are very clear. i liked the way professor George S. Everly, Jr. engages the students. Thank you John Hopkins University team and Coursera for sharing this knowledge and making a difference.

By Yuliya S

May 20, 2020

I am really gratful for this course. It's been a great pleasure to listen to Dr. George Everly. He really passed his compassion, indifference and huge experience in this course.

The example videos were very helpful, you can really see how to use this or that element of the approach.

As well as the examples of what not to do.

The course gives a good view on what people are going through during disasters and other difficult times and on the ways of assisting in these situations.

Thank you for the course again!

I recommend it to everyone, because many elements of it are useful even in everyday life.

By Katharina R

Jan 18, 2021

The course helped me a lot to actually gain active guidance in how to apply PFA in an emergency of any kind to someone. I was positively impressed by the first video in this course that showed a full First Aid conversation with a person in distress. I immediately noticed that the teacher in this video the one providing the conversational first Aid is follwowing a certain line of rules and methods. These methods have been presented in this course and opened my eyes further on how I can use it in daily life situations. Thanks for the introduction in making a change for myself and others.


May 1, 2020

I enrolled in this course out of curiosity, and my expectations were not high, but in the end I really enjoyed it so much that I could not wait to full 5 weeks to complete it. I'd like to congratulate George for the lessons and Gina for the simulations. By watching Gina's facial expressions and gestures, I really felt like I understood how to behave or, to be precise, how NOT to behave whenever I might feel I'm talking with someone in need. I also liked the tips on Dr Everly's Club, I'll try to learn them by heart. Thank you very much, and I hope I'll join you in further courses.

By Nicholas T

Aug 29, 2017

This is a clear, concise and insightful course on Psychological First Aid as a parallel in taking care of mental health needs, along side physical health needs, in the wake of disaster or severe trauma. It provides useful basic, initial interventionist steps that any person should understand or be aware of at least.

Dr Everly delivers each presentation at a good pace, peppering the more technical details with personal injects that showcases his own experience in this field. All in all, I enjoyed his style in balancing the seriousness of the field with some levity and earnestness.

By aidar k

Jul 21, 2020

A very popular course, especially now, especially in our country , in the context of the second wave of coronavirus.Many sick people and those who have recovered are in need of psychological help and support.fear, panic attacks, uncertainty of the future, unemployment, this is what Kazakhstan has faced in the last two weeks after the release of quarantine.And they all need help, support, direction, information.your course is just great instruction! Protocol! What to do, how to do it and how not to do! To help As many people as possible And at the same time not to burn yourself!

By Kevin M

Apr 8, 2020

This course exceeded my expectations! I came here not knowing much, with an open mind and I leave with an amazing learning experience and with deep knowledge on what PFA stands for and of what it can do and help during a crisis. As Dr. Everly mentioned towards the end of the course, this is only the beginning of this learning path and I can definitely say that I will continue it to eventually make a difference in someone's life (even if they don't tell me directly) but just the fact of knowing that I put this knowledge to good use will be more than enough. Thanks once again!

By Huda A

Mar 29, 2020

This was my first ever online course and I am completely satisfied with my decision of investing time on a course of psychological first aid. Eventhough, I was skeptical in the beginning that whether I could follow the lectures, Prof. George S. Everly was a great instructor - organized and making things very simple and human. Thank you for your passion and for your willingness to share your experiences. I enjoyed every minute of your engaging lecture. The simulations helped a lot to understand the concept and relate to it in real life. Thank you very much for the course.

By Guilherme F R

Aug 1, 2020

The Course exceeded my expectations. I even looked for specific resources related to the theme in Brazil, but I had not yet come across the RAPID methodology from Johns Hopkins Bloomberg School of Public Health. The methodology used with the vignettes helped me a lot to have a better understanding of the theme. The best comparison I can make is when we are reading a good book that holds us. You start reading faster to absorb the story, but you get sad when you get to the end. Congratulations for the care and dedication shown in the construction of the course. Thank you!

By Stephanie T

Jan 4, 2020

I befriend several people in the community with mental health challenges who come to me frequently for support - them not always wishing to engage with professional services. My listening skills are important and I have qualified as a pastoral carer. What I have learnt on this course has helped my development in a challenging aspect of care and given me added confidence in my abilities to provide necessary support and/or appropriate referral. I am aiming to work as a pastoral carer in a women's prison where self harm and suicidal ideation are significant behaviours.

By Brenda C

Nov 3, 2020

Dr. Everly is an exceptional educator with 40 years of experience to share. I appreciate his knowledge of the fundamentals of Psychology First Aid. He explained the role and responsibilities of someone that may be in the midst of a disaster, what they should be aware of, look for and just as important, what NOT to do. This course included the psychological first aid model, RAPID. Dr. Everly explains the importance of each step in a way that is comfortable to learn. I work with at-risk teens and I feel more secure in having this course in my toolbox. Thank you!

By Miriam S

Aug 23, 2020

This course was very engaging, informative, interesting and I have definitely gained more insight into this topic and feel much more confident in helping others efficiently and empathically. I thought I was a good listener, but this course helped me to see where I need to improve my skills. I am very grateful to be able to go through this course, it helped me to realize that in order to help effectively others, I also need to implement regular self-care and avoid other potential pitfalls to stay resilient. One of the best courses ever!!!! Thank you so much♥️

By Subha S R

Aug 17, 2016

I thoroughly enjoyed the course.

The course was systematic and ended with clarity.

As i had witnessed a natural disaster (Floods) in my hometown I could relate the lesson very much to the disaster. Though I thought I helped victims physically now I know the psychological gaps which I couldn't address then. This course helped me to analyse what I could have done during that crisis.

Discussion forum was good in reading fellow coursers view on the case study.

Thanks to Professeor Everly and John Hopkins University.

Congratulations to all the fellow coursers.

By Nan X

Oct 18, 2016

Dr. Everly presented this course in a concise way to explain RAPID model, and as a beginning counselor, I found this course is particularly helpful to refresh some of the basic helping skills. I love the simulation part since it provides me with the direct experience of what kind of statement can be harmful. This course also offers slides as well. While I am writing notes for the course, PPT actually saves my time to jot down the concepts and definitions. After all, I do like Dr. George Everly's slow approach and kind attitude. Thank you very much!

By Charmell A L

Feb 26, 2021

More are not aware about the existence of Psychological First Aid. How it is important and what differs this from other Psychological treatment. This course enables me to be aware of the simplest action that may serve to aid those distress. The course is very simple and yet a very helpful tool for every one. I highly recommend this for those who what to personal growth. This will not only contribute additional knowledge to you but also a very useful tool to let you help others. Allow this course to be part of your life because this is fulfilling.


Oct 26, 2018

Very interesting and educative course that will help people in all walks of their life. I am a student and I am not sure when i will require the skills I have learnt in this course, but I am positive this course has a progressive impact on my life and if I ever face a situation of trauma or crisis, I will handle myself and those around me better and be the best help I can. My understanding of the importance of listening actively is a huge booster to my social skills. Thank you Prof. George, for making the lectures very interesting and enjoyable.

By Ершова Я С

Jan 8, 2020

It's my first accomplished course at the Coursera and I am happy about it. It'd been very comfortable to learning during these weeks because of short and informative lectures with presentations (what a great conspectus!) - I was able to revise information any time I want. Great representative vignettes and short quizzes helped to apply and not to forget new knowledge.

I came with a vague image of PFA and minimum skills and now I'm finishing the course with a complete understanding of the subject and with quite inspiration. Thanks for that!