University of Colorado Boulder
Resilience & Leadership: Concepts, Definitions, & Frameworks
University of Colorado Boulder

Resilience & Leadership: Concepts, Definitions, & Frameworks

Taught in English

Course

Gain insight into a topic and learn the fundamentals

John E. Thomas

Instructor: John E. Thomas

Intermediate level

Recommended experience

26 hours to complete
3 weeks at 8 hours a week
Flexible schedule
Learn at your own pace

What you'll learn

  • Define resilience and explain the meaning of the built environment.

  • Outline a holistic approach to resilience of critical infrastructure systems.

  • Apply resilience and crisis management frameworks to complex scenarios.

  • Interpret how ethics may enhance or diminish adaptive capacity.

Details to know

Shareable certificate

Add to your LinkedIn profile

Recently updated!

February 2024

Assessments

5 assignments

See how employees at top companies are mastering in-demand skills

Placeholder
Placeholder

Earn a career certificate

Add this credential to your LinkedIn profile, resume, or CV

Share it on social media and in your performance review

Placeholder

There are 5 modules in this course

Welcome to the first course of the Resilience & Leadership series. We will get started right away by defining key concepts that will be touched upon throughout this course: resilience, resilience engineering, the built environment, and critical infrastructure. After, you will see examples of the four cornerstones of resilience that can characterize the response of a complex system to unanticipated disruptions. You will consider multiple perspectives of resilience that present an alternative to traditional risk analysis. Then, we'll discuss a holistic approach to resilience using an Integral framework. The framework is an important tool that will be referenced throughout this specialization, and applies directly to Resilience Engineering and Leadership in Crisis. Let's get started!

What's included

6 videos7 readings1 assignment1 peer review

This module introduces more resilience concepts, tools, and frameworks. First, we’ll examine an expansion of Hollnagel’s work with four socio-technical processes to describe the resilience of a complex system. You will be introduced to the definition of a crisis, and a framework for crisis management as a strategic process. The framework covers landscape survey, strategic planning, crisis management, and organizational learning from both internal and external perspectives. Finally, we’ll continue our review of critical infrastructure resilience policy framework established by the DHS (Department of Homeland Security).

What's included

6 videos6 readings1 assignment1 peer review

Sully Sullenberger's landing on the Hudson River is an example of resilience during a crisis and can teach us many things. In this module, we’ll discuss the event and how a ‘human-in-the-loop’ can contribute adaptive capacity amid catastrophic system failure. We’ll go on to examine the crisis management landscape and normal accident theory in relation to known and unknown threats, hazards, and transboundary impacts. You'll compare organizational and societal crises with natural and man-made disasters. Finally, a DHS protocol for identifying and assessing threats will be introduced.

What's included

8 videos9 readings1 assignment1 peer review

This module explores business ethics in relation to crisis events. We will discuss the role of ethics in crisis leadership and examine a mini-case of the Hawk's Nest Tunnel Disaster of the 1930s. The module presents ethics in a context of the crisis management framework and describes how organizational learning can affect policy. One assignment for this module provides an opportunity to reflect on lessons learned from the Deepwater Horizon event.

What's included

7 videos6 readings1 assignment1 peer review

In this module, we’ll examine some of the patterns that emerge when adaptive (complex) systems fail. Patterns of maladaptation can also be observed like decompensation, working at cross-purposes, or getting stuck in outdated behaviors. We’ll also look at sources of organizational crisis in more detail. Different types of internal and external forces can impact the safety, security, and resilience of an organization. Other considerations include industry and organizational life-cycle crises. Finally, we’ll talk about human resilience and development in relation to critical infrastructure resilience.

What's included

8 videos8 readings1 assignment1 peer review

Instructor

John E. Thomas
University of Colorado Boulder
5 Courses3,220 learners

Offered by

Recommended if you're interested in Leadership and Management

Why people choose Coursera for their career

Felipe M.
Learner since 2018
"To be able to take courses at my own pace and rhythm has been an amazing experience. I can learn whenever it fits my schedule and mood."
Jennifer J.
Learner since 2020
"I directly applied the concepts and skills I learned from my courses to an exciting new project at work."
Larry W.
Learner since 2021
"When I need courses on topics that my university doesn't offer, Coursera is one of the best places to go."
Chaitanya A.
"Learning isn't just about being better at your job: it's so much more than that. Coursera allows me to learn without limits."

New to Leadership and Management? Start here.

Placeholder

Open new doors with Coursera Plus

Unlimited access to 7,000+ world-class courses, hands-on projects, and job-ready certificate programs - all included in your subscription

Advance your career with an online degree

Earn a degree from world-class universities - 100% online

Join over 3,400 global companies that choose Coursera for Business

Upskill your employees to excel in the digital economy

Frequently asked questions