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Learner Reviews & Feedback for Start the UX Design Process: Empathize, Define, and Ideate by Google

7,315 ratings

About the Course

Start the UX design process: Empathize, Define, Ideate is the second course in a certificate program that will equip you with the skills needed to apply to entry-level jobs in user experience (UX) design. In this course, you’ll complete the first phases of the design process for a project that you’ll be able to include in your portfolio. You will learn how to empathize with users and understand their pain points, define user needs using problem statements, and come up with lots of ideas for solutions to those user problems. Current UX designers and researchers at Google will serve as your instructors, and you will complete hands-on activities that simulate real-world UX design scenarios. Learners who complete the seven courses in this certificate program should be equipped to apply for entry-level jobs as UX designers. No previous experience is necessary. By the end of this course, you will be able to: - Empathize with users to understand their needs and pain points. - Create empathy maps, personas, user stories, and user journey maps to understand user needs. - Develop problem statements to define user needs. - Generate ideas for possible solutions to user problems. - Conduct competitive audits. - Start designing a mobile app, a new project to include in your professional UX portfolio....

Top reviews


Sep 29, 2021

This course is very good & massively designed for student's who are biginner in UX field. The lecturers are also self proffessional experienced UX designer. Is not is great for carrier!!! Pretty cool!


May 10, 2021

Beautifully designed course that is user friendly, and SUPER easy to use/navigate. The course has engaging and entertaining content that makes it easy to stay engaged and motivated. Nice job Google!!

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826 - 850 of 1,444 Reviews for Start the UX Design Process: Empathize, Define, and Ideate

By Ifeanyi H I

May 31, 2022

the lesson is so detailed

By Camilo A G

May 24, 2022

Very informative and good

By Abubakar Q

May 16, 2022

Best course for UX Design

By Tomide O

Apr 16, 2022

This course is insightful

By Ismail O

Apr 11, 2022

Good Job on this course !

By simangele n

Apr 3, 2022

great enjoyed the course!

By Antharas

Jan 28, 2022

A lot of useful templates

By aya m

Oct 30, 2021

it was excellent course .

By Jaspreet K S

Oct 20, 2021

Best Course. Learned alot

By Eliel L

Sep 15, 2021

very good and challenging

By Sai K

Aug 30, 2021

Great Learning Experience

By Sonic S

Jul 15, 2021

Great course for everyone

By Joji J

Aug 4, 2022

Good material and videos

By Patricia d O L B

Jul 31, 2022

Maravilhoso e desafiador

By Ayushi K

Jul 12, 2022

it was a good experience

By Nihal

Apr 26, 2022

Very well-versed course.

By Viktoria N

Feb 28, 2022

It was great experience!

By Nino A

Jan 21, 2022

G​ood for very beginners

By Saddam S

Nov 27, 2021

amazing course loved it.

By JuneKwan H

Nov 6, 2021

nice learning experience

By Napasorn Y

Jul 30, 2021

T​his course is awesome!

By Jahid H S

Jul 19, 2021

This was a great course.

By Rosemarie G

Jul 15, 2021

Muy exigente y muy bueno

By Robert R

Jul 9, 2021

Very informative and fun

By Noah A

Jul 25, 2022

v​ery teachable content