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Learner Reviews & Feedback for Start the UX Design Process: Empathize, Define, and Ideate by Google

11,021 ratings

About the Course

Start the UX design process: Empathize, Define, Ideate is the second course in a certificate program that will equip you with the skills needed to apply to entry-level jobs in user experience (UX) design. In this course, you’ll complete the first phases of the design process for a project that you’ll be able to include in your portfolio. You will learn how to empathize with users and understand their pain points, define user needs using problem statements, and come up with lots of ideas for solutions to those user problems. Current UX designers and researchers at Google will serve as your instructors, and you will complete hands-on activities that simulate real-world UX design scenarios. Learners who complete the seven courses in this certificate program should be equipped to apply for entry-level jobs as UX designers. No previous experience is necessary. By the end of this course, you will be able to: - Empathize with users to understand their needs and pain points. - Create empathy maps, personas, user stories, and user journey maps to understand user needs. - Develop problem statements to define user needs. - Generate ideas for possible solutions to user problems. - Conduct competitive audits. - Start designing a mobile app, a new project to include in your professional UX portfolio....

Top reviews


Sep 29, 2021

This course is very good & massively designed for student's who are biginner in UX field. The lecturers are also self proffessional experienced UX designer. Is not is great for carrier!!! Pretty cool!


Sep 9, 2022

I love this course! Personally, it took me longer than I thought to complete each challenge, but I loved each step, especially the ideation and research part! I already want to start the next course!

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826 - 850 of 2,113 Reviews for Start the UX Design Process: Empathize, Define, and Ideate

By Abhishek P

Sep 9, 2021

this is the most important part of UX design process.

By Haseeb T

Dec 20, 2022

It's so helpful to make your future bright and good.

By Sarra S

Oct 27, 2022

the course was so useful for my path into UX design

By Andrzej G

Aug 28, 2022

Tough one, requires a lot of work but well worth it.

By Aminu A

Jan 28, 2022

This is the building block of User Experience Design

By Sampath k

Jan 9, 2022

Excellent Course very interesting and useful for me.

By athira V

Jan 2, 2022

very good course, study material and instructor

By Bruno R

Oct 18, 2021

Very useful. Great tools to evaluate our competitors

By Stuart G V

Oct 13, 2021

Much more complete than I imagined. I learned a lot!

By Rafael J D

Jun 16, 2021

amazing! UX design well explained by the google team

By Gina R

May 15, 2021

I learned a lot and can't wait to start prototyping.

By Mohammad H

Apr 8, 2021

Exactly what you need to know, complete and perfect!

By David F

Mar 24, 2021

Very engaging instructor and incredibly informative!

By Hamza H

Feb 18, 2023

Literally one of the finest and clear courses ever!

By Maria C

Jan 24, 2023

Great course, tons of work but definitely worth it.

By Zoe Y

Nov 23, 2022

Very informative. I like how it's so easy to learn.

By Junayed H

Sep 29, 2022

Awesome course!! Learned so much from this course!

By Tkalenko K

Aug 7, 2022

Great course! Very important information! Thanks :)

By Noor A

Jul 31, 2022

It was an amazing course in every sense of the word

By regina m

Jul 23, 2022

Work was difficult but learned so much in the end!

By Zaman K

May 29, 2022

Very good experience and provide me great knowledge

By Natacha L

Mar 29, 2022

I learned a lot on this course and really enjoy it

By Nelson D B

Feb 24, 2022

Very instructive, fun and well explained. Brilliant

By Jacob Y

Nov 22, 2021

The course was engaging from the start to the end.