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Learner Reviews & Feedback for Start the UX Design Process: Empathize, Define, and Ideate by Google

6,630 ratings
1,189 reviews

About the Course

Start the UX design process: Empathize, Define, Ideate is the second course in a certificate program that will equip you with the skills needed to apply to entry-level jobs in user experience (UX) design. In this course, you’ll complete the first phases of the design process for a project that you’ll be able to include in your portfolio. You will learn how to empathize with users and understand their pain points, define user needs using problem statements, and come up with lots of ideas for solutions to those user problems. Current UX designers and researchers at Google will serve as your instructors, and you will complete hands-on activities that simulate real-world UX design scenarios. Learners who complete the seven courses in this certificate program should be equipped to apply for entry-level jobs as UX designers. No previous experience is necessary. By the end of this course, you will be able to: - Empathize with users to understand their needs and pain points. - Create empathy maps, personas, user stories, and user journey maps to understand user needs. - Develop problem statements to define user needs. - Generate ideas for possible solutions to user problems. - Conduct competitive audits. - Start designing a mobile app, a new project to include in your professional UX portfolio....

Top reviews


Sep 29, 2021

This course is very good & massively designed for student's who are biginner in UX field. The lecturers are also self proffessional experienced UX designer. Is not is great for carrier!!! Pretty cool!


Aug 5, 2021

My instructor was engaging and communicated very well. The transcription was super handy and I loved that the reading after the lecture re-emphasized the content of the lecture. Excellent. Thank you.

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826 - 850 of 1,281 Reviews for Start the UX Design Process: Empathize, Define, and Ideate

By Ramona S

Jun 27, 2022

Excellent course!

By Đỗ Đ Q

Jun 17, 2022

V​ery informative

By tomoko h

Mar 5, 2022

The load is long!

By Nacer b h

Feb 20, 2022

thank you so much

By Raúl A C

Feb 16, 2022

best in this year

By Anwesha B

Feb 15, 2022

Really worthfull.

By Onabule T

Jan 8, 2022

This is excellent

By It's T S

Dec 6, 2021

Very good course!

By mbaocha c

Nov 30, 2021

super interactive

By Dieter L

Nov 25, 2021

Hard but exciting

By Ryan F

Aug 26, 2021

Thank you so much

By João M M R C

Jun 26, 2021

V​ery interesting

By Syed S A

Apr 8, 2021

Energetic course.

By Brett W

Jun 27, 2022

Very informative

By Aditya N

Apr 11, 2022

Good Experience.

By Kalpana B

Jan 22, 2022

Amazing Course!!

By Vincent M T

Jan 11, 2022

Love this course

By Igor M L

Dec 20, 2021

Amazing so far..

By Christian M

Dec 19, 2021

V​ery good coach

By Маркова А Ю

Dec 15, 2021

Really liked it!

By Chinonye M O

Nov 14, 2021

Excellent course


Nov 8, 2021

very good course

By Yvonette I

Oct 19, 2021

very informative

By Ochieng N

Sep 22, 2021

good job cousera

By Mifsa F

Sep 19, 2021

Very helpfull!!!