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Learner Reviews & Feedback for Start the UX Design Process: Empathize, Define, and Ideate by Google

7,454 ratings

About the Course

Start the UX design process: Empathize, Define, Ideate is the second course in a certificate program that will equip you with the skills needed to apply to entry-level jobs in user experience (UX) design. In this course, you’ll complete the first phases of the design process for a project that you’ll be able to include in your portfolio. You will learn how to empathize with users and understand their pain points, define user needs using problem statements, and come up with lots of ideas for solutions to those user problems. Current UX designers and researchers at Google will serve as your instructors, and you will complete hands-on activities that simulate real-world UX design scenarios. Learners who complete the seven courses in this certificate program should be equipped to apply for entry-level jobs as UX designers. No previous experience is necessary. By the end of this course, you will be able to: - Empathize with users to understand their needs and pain points. - Create empathy maps, personas, user stories, and user journey maps to understand user needs. - Develop problem statements to define user needs. - Generate ideas for possible solutions to user problems. - Conduct competitive audits. - Start designing a mobile app, a new project to include in your professional UX portfolio....

Top reviews


Sep 29, 2021

This course is very good & massively designed for student's who are biginner in UX field. The lecturers are also self proffessional experienced UX designer. Is not is great for carrier!!! Pretty cool!


Aug 5, 2021

My instructor was engaging and communicated very well. The transcription was super handy and I loved that the reading after the lecture re-emphasized the content of the lecture. Excellent. Thank you.

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876 - 900 of 1,471 Reviews for Start the UX Design Process: Empathize, Define, and Ideate


May 30, 2021

Outstanding experience

By Muhammad U H

Jul 12, 2022

great course, love it

By Afsana T

Nov 2, 2021

I learned many things

By Vanessa E

Nov 1, 2021

It was very educative

By abdulbasit s

Jul 1, 2021

Tasking but worth it!

By frankelly S

Jun 8, 2021

muy buena informacion

By Jeswin T

May 20, 2021

Excellent information

By Ginny D

Aug 10, 2022

this is very helpful

By Natnael T

Jul 15, 2022

The best Course ever

By Reyhan T D

Jun 30, 2022

thanks a lot google!

By Julija B

Jun 20, 2022

It was great course!

By melvin a

Jun 17, 2022

Fantastic experience

By Rajiv R

May 11, 2022

crisp information!!!

By Manish k J

Mar 30, 2022

It's really amazing.

By Neha G

Feb 19, 2022

it's a greate course

By AlchemicalRelaypoint

Nov 28, 2021

Thank you very much.

By Eduardo V

Oct 31, 2021

I​'m learning a lot!

By Victor N d J

Oct 27, 2021

very interesting! :)

By Philip L

Aug 23, 2021

Really great course!


Aug 20, 2021

espectacular! thanks

By Marcelo B

Aug 9, 2021

Truely outstanding!!

By Wan-Ling l

Jun 21, 2021

The course is solid.

By Esteban F

Apr 26, 2022

Me encanto el curso

By G G

Feb 1, 2022

Great course for UX

By Ranjani S

Jan 23, 2022

Very helpful course