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Learner Reviews & Feedback for Start the UX Design Process: Empathize, Define, and Ideate by Google

10,966 ratings

About the Course

Start the UX design process: Empathize, Define, Ideate is the second course in a certificate program that will equip you with the skills needed to apply to entry-level jobs in user experience (UX) design. In this course, you’ll complete the first phases of the design process for a project that you’ll be able to include in your portfolio. You will learn how to empathize with users and understand their pain points, define user needs using problem statements, and come up with lots of ideas for solutions to those user problems. Current UX designers and researchers at Google will serve as your instructors, and you will complete hands-on activities that simulate real-world UX design scenarios. Learners who complete the seven courses in this certificate program should be equipped to apply for entry-level jobs as UX designers. No previous experience is necessary. By the end of this course, you will be able to: - Empathize with users to understand their needs and pain points. - Create empathy maps, personas, user stories, and user journey maps to understand user needs. - Develop problem statements to define user needs. - Generate ideas for possible solutions to user problems. - Conduct competitive audits. - Start designing a mobile app, a new project to include in your professional UX portfolio....

Top reviews


Sep 29, 2021

This course is very good & massively designed for student's who are biginner in UX field. The lecturers are also self proffessional experienced UX designer. Is not is great for carrier!!! Pretty cool!


Sep 9, 2022

I love this course! Personally, it took me longer than I thought to complete each challenge, but I loved each step, especially the ideation and research part! I already want to start the next course!

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876 - 900 of 2,103 Reviews for Start the UX Design Process: Empathize, Define, and Ideate

By Emmanuel O

Apr 26, 2021

Looking forward to completing the entire program

By Maxamuud M

Nov 21, 2022

it is very challenging very interesting cousrse

By Dorothea D

Jul 24, 2022

Engaging and pleasing to go through! Thank you!

By Crimson R

Jul 22, 2022

I had tons of fun with this part of the course!

By Dev04

Mar 28, 2022

Good course. Interesting and engaging material.

By Eriko G

Mar 11, 2022

I learned so much from this challenging course!

By Sagar C

Dec 15, 2021

Awesome course, Really interective and helpfull

By Augustus M

Nov 23, 2021

Very insightful and easy to digest for starters

By Jakes T

Nov 22, 2021

thank you for this course ,a rely learned a lot

By saad s

Aug 1, 2021

It was hard but this module tests your patience

By Islam M

Jun 12, 2021

Advanced level of explanation, follow-up Thanks

By Abdul R O M

Dec 11, 2022

Thank you Coursera for this interesting course

By Samih A

Nov 17, 2022

it was really the great course I have ever had

By Amarjit S

Aug 27, 2022

Awesome Content, great learning Thanks Google.

By Augustine A O

Jun 7, 2022

Highly recommended. Thanks to the instructors.

By Alina B

Apr 29, 2022

Very interesting and useful course! Thank you!

By Jeppe H

Mar 16, 2022

Great course, I can definitely recommend this.

By Ruby P

Sep 17, 2021

Excellent course, really enjoy the excerices!!

By Tatiana T

Jul 10, 2021

Love this course. It was challenging and fun.

By Satyajit G

Jul 1, 2021

awesome experience. The instructor is so good.

By Leticia S

Apr 20, 2021

One of the best courses about user experience.

By Emily C

Mar 3, 2023

Amei este curso, sinceramente, aprendi muito!


Dec 9, 2022

amazing course from google. thank you so much

By Mahmoud B

Nov 18, 2022

wery complete course, with hands on activity,

By Erfan A

Sep 15, 2022

Very Amusing Course And A Brilliant Tutor :)