Chevron Left
Back to Start the UX Design Process: Empathize, Define, and Ideate

Learner Reviews & Feedback for Start the UX Design Process: Empathize, Define, and Ideate by Google

10,966 ratings

About the Course

Start the UX design process: Empathize, Define, Ideate is the second course in a certificate program that will equip you with the skills needed to apply to entry-level jobs in user experience (UX) design. In this course, you’ll complete the first phases of the design process for a project that you’ll be able to include in your portfolio. You will learn how to empathize with users and understand their pain points, define user needs using problem statements, and come up with lots of ideas for solutions to those user problems. Current UX designers and researchers at Google will serve as your instructors, and you will complete hands-on activities that simulate real-world UX design scenarios. Learners who complete the seven courses in this certificate program should be equipped to apply for entry-level jobs as UX designers. No previous experience is necessary. By the end of this course, you will be able to: - Empathize with users to understand their needs and pain points. - Create empathy maps, personas, user stories, and user journey maps to understand user needs. - Develop problem statements to define user needs. - Generate ideas for possible solutions to user problems. - Conduct competitive audits. - Start designing a mobile app, a new project to include in your professional UX portfolio....

Top reviews


Sep 29, 2021

This course is very good & massively designed for student's who are biginner in UX field. The lecturers are also self proffessional experienced UX designer. Is not is great for carrier!!! Pretty cool!


Sep 9, 2022

I love this course! Personally, it took me longer than I thought to complete each challenge, but I loved each step, especially the ideation and research part! I already want to start the next course!

Filter by:

376 - 400 of 2,101 Reviews for Start the UX Design Process: Empathize, Define, and Ideate

By Nguyen M T

Oct 17, 2021

This course is perfect for those who want to start the UX Design process with multiple related knowledge of UX Research!

By Arun D

Jul 5, 2021

Nice tutors. feels like i'm learning without being intimidated. Also the reading and assignments are laid out perfectly!

By Yǔ-Hsuān H

Jun 21, 2021

This course is really helpful!!!! It explains many UX research methods which you know what it's but not sure how to use.

By Jennifer G

Apr 28, 2022

Great course! Doing research in UX positions, this course offers everything employers are looking for in a UX employee.

By Istiak A S

Dec 13, 2021

Amazing course by Google. I have learned so many things, it was an awesome journey. I will always thankful to Coursera.

By Busayo A

Mar 23, 2022

This is so challenging and very well engaging. I am glad to have finished this paticular course. I like it, The push!

By Amilcar J L R

Dec 28, 2021

Excellent syllabus with practices that reinforce what has been learned.Thank you for transmitting such good knowledge.

By Dhenada Y

Nov 18, 2021

Thanks for the mentors, and everyone that makes this course understable and relevant. I can't wait for the next course

By Eric V

Oct 12, 2021

Overall, I love the way these courses are structure from the way the lessons are taught to the peer-review assignment.

By Mohammed A

Sep 2, 2021

This is the best course for one who looking to kick start their journey in the world of User Experience designer (UX).

By Masuod F

Dec 26, 2022

This course is very useful and well-organized which iterate concept with different aspect and in different situation.

By Hải N

Dec 21, 2022

A very useful course for my work. Thanks to all masters who transferred a lot of interesting topics during the course

By X R

May 5, 2022

Excellent course, thank you for your amazing instruction and inclusive design education, I really do appreciate that.

By Ayush T

Jan 23, 2022

Excellent library of information to help individuals and even organisations to rethink & plan their product research!

By Jessamyn J

Oct 5, 2021

Emily did such a great job of explaining everything! She gave tons of relevant examples and was always very positive.

By Monika M

Aug 3, 2021

Interesting, challenging, thought-provoking. I now feel like UX research has become a much more viable career option!


Mar 8, 2023

Memberikan banyak wawasan terkait proses dan cara mengubah riset terhadap kebutuhan user/ paint point menjadi solusi

By Natasha P

Aug 19, 2021

Extremely helpful course. Takes a deep dive into every single concept required to hone your skills as a UX Designer.

By Hamsa ٍ

Sep 8, 2022

I learned a lot from user journey and user flow introduction and persona's work I learned a lot and had so much fun

By Alexander G

Aug 30, 2022

This is one of the courses I've every taken. Loved it for its:

1. structure;

2. my own project assignments;

3. fun

By Marianna S

Aug 3, 2022

I want to thank the instructor and all the people involved in making this course! It was fun and super informative.

By Emmanuel O

Jun 11, 2022

I'm so grateful I took this course, and I'd definetely recommend anyone who wants to transition into UX to take it!

By Hieu D

May 13, 2022

This coure make me understand more about my users and learn more orthers way to create solution for solving problem

By Mudita P

Jan 28, 2022

I absolutely love the way concepts are explained with multiple examples. I am grateful to the google's instructors.

By Patricija F

Aug 22, 2021

Learned a lot, it gave me structure to keep learning from books. Going to finish the whole specialization for sure.