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Learner Reviews & Feedback for Start the UX Design Process: Empathize, Define, and Ideate by Google

7,385 ratings

About the Course

Start the UX design process: Empathize, Define, Ideate is the second course in a certificate program that will equip you with the skills needed to apply to entry-level jobs in user experience (UX) design. In this course, you’ll complete the first phases of the design process for a project that you’ll be able to include in your portfolio. You will learn how to empathize with users and understand their pain points, define user needs using problem statements, and come up with lots of ideas for solutions to those user problems. Current UX designers and researchers at Google will serve as your instructors, and you will complete hands-on activities that simulate real-world UX design scenarios. Learners who complete the seven courses in this certificate program should be equipped to apply for entry-level jobs as UX designers. No previous experience is necessary. By the end of this course, you will be able to: - Empathize with users to understand their needs and pain points. - Create empathy maps, personas, user stories, and user journey maps to understand user needs. - Develop problem statements to define user needs. - Generate ideas for possible solutions to user problems. - Conduct competitive audits. - Start designing a mobile app, a new project to include in your professional UX portfolio....

Top reviews


Sep 29, 2021

This course is very good & massively designed for student's who are biginner in UX field. The lecturers are also self proffessional experienced UX designer. Is not is great for carrier!!! Pretty cool!


Aug 5, 2021

My instructor was engaging and communicated very well. The transcription was super handy and I loved that the reading after the lecture re-emphasized the content of the lecture. Excellent. Thank you.

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526 - 550 of 1,459 Reviews for Start the UX Design Process: Empathize, Define, and Ideate

By Ahmed A

Oct 17, 2021

very powerful course good instructors help me to achieve my goal

By C O S E T T E

May 31, 2022

Effective, useful information, and videos are my favorite tool.

By Natalia M

May 4, 2022

Aprendí mucho y os ejercicios fueron muy interesantes, gracias.

By oghale e

Apr 21, 2022

I feel i should have done this course before starting my career

By Lorenzo C

Nov 6, 2021

Excellent course to learn how to deal and empathise with users.

By Walter B

Jun 17, 2021

ótima didática, me ajudou a entender os processos de Ux Design.

By Χρήστος Μ

Jun 15, 2021

Very helpful UX Research skills that can be applied everywhere.

By Okanlawon H

Aug 8, 2022

ThIs course was really detailed and helpful. Knowledge packed!


Aug 14, 2021

Damnnnn this course was cool. I hope i can learn more about it

By Tim F

Aug 3, 2021

really fun, if you know anything about ux you will understand.

By Nanci A

May 7, 2021

Great instruction, information, and guidance. It was also fun.

By Fatma G

Aug 11, 2022

Very informative and interactive I have learned a lot thanks.

By khushboo k

Jun 6, 2022

Really help[ful and gices the whole picture of design process

By Juan R

Aug 30, 2021

G​reat course, taught me how to empathize and ideate quickly!

By Viktor Y

Aug 30, 2021

Thank you, very much, for very interesting and useful course!

By Irma C

Aug 25, 2021

Emily is pretty good, her speech is very lively and friendly!

By Jakub W

Jul 22, 2022

g​reat and detailed , teaches atrully user oriented thinking

By Fahad H

May 26, 2022

That's the best thing I'v ever experinced, Thank you GOOGLE.

By Chintan G

Apr 4, 2022

​This course is hard work, do not take it on a lighter note.

By Simge O

Mar 22, 2022

Enlightening the bacis steps of emphathize define and ideate

By Ruan R L S

Nov 2, 2021

Amazing course full of organized and well-structured content

By Yu-Ting C

Aug 8, 2021

Challenging but interesting!! Moving on to the next course!!

By Mahika K

Jul 12, 2021

The instructors are amazing, and the assignments really help

By Brenden B

Jun 9, 2021

This course is well done and the courses are easy to follow.

By Fulya G

Apr 15, 2022

This course gave me a perspective on the ux design process.