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Learner Reviews & Feedback for Start the UX Design Process: Empathize, Define, and Ideate by Google

10,966 ratings

About the Course

Start the UX design process: Empathize, Define, Ideate is the second course in a certificate program that will equip you with the skills needed to apply to entry-level jobs in user experience (UX) design. In this course, you’ll complete the first phases of the design process for a project that you’ll be able to include in your portfolio. You will learn how to empathize with users and understand their pain points, define user needs using problem statements, and come up with lots of ideas for solutions to those user problems. Current UX designers and researchers at Google will serve as your instructors, and you will complete hands-on activities that simulate real-world UX design scenarios. Learners who complete the seven courses in this certificate program should be equipped to apply for entry-level jobs as UX designers. No previous experience is necessary. By the end of this course, you will be able to: - Empathize with users to understand their needs and pain points. - Create empathy maps, personas, user stories, and user journey maps to understand user needs. - Develop problem statements to define user needs. - Generate ideas for possible solutions to user problems. - Conduct competitive audits. - Start designing a mobile app, a new project to include in your professional UX portfolio....

Top reviews


Sep 29, 2021

This course is very good & massively designed for student's who are biginner in UX field. The lecturers are also self proffessional experienced UX designer. Is not is great for carrier!!! Pretty cool!


Aug 5, 2021

My instructor was engaging and communicated very well. The transcription was super handy and I loved that the reading after the lecture re-emphasized the content of the lecture. Excellent. Thank you.

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526 - 550 of 2,108 Reviews for Start the UX Design Process: Empathize, Define, and Ideate

By Aanchal C

Jun 3, 2021

Very clearly structured course. Very very helpful in providing a path to junior designers.

By Jhanixion M L V

May 19, 2021

I'm in love of this course, it's a challengue for me and i'm really learning more about UX

By Tasrif R

Mar 20, 2022

I am over the moon . I have learned a lot from the course. thanks to Google and Coursera.

By Thảo Đ

Oct 31, 2021

I feel so happy to see peer comments and help me improve my work. Thank you guys so much.

By Saqib A

Jun 12, 2021

One of the finest course I have done which expand in User research, competitive analysis.

By Onyinye O

Jul 18, 2022

This course is so easy for any beginner to learn the ropes and ground work of Ux design

By Omkar K

Jun 12, 2022

Each item was lucidly explained and loved the way of teaching and covering of the topics

By joey l

Nov 7, 2021

Much more informative than the last course, I really felt like I learned something here!

By rjhamxa g

Oct 3, 2021

Outstanding course content. Easy, Understandable and Valuable according to market needs.

By Aleksandar D

Jun 20, 2021

Exceptional course, I'm happy I've enrolled for it. Can't wait to continue this journey!

By Srinivas S

Apr 11, 2021

Extremely well guided and curated, full of insights from industry experts. Very helpful!

By Criz E

Nov 8, 2022

It is perfect to dummies. Expplanations and extra links with information are wonderfull

By Ali S N

Nov 5, 2022

Hard to pass but I learned a lot, it feels great. thank you, Google.thank you Coursera.

By Md F A

Aug 17, 2022

This is really Awesome couse where I learned a lot of things. Thanks Google & coursera

By j t

Dec 23, 2021

some of the tasks are not tablet compatible, had to get a desktop to be able to do it.

By Firica A

Jul 30, 2021

very well structured, the lecturer is amazing and inspiring and you will learn so much!

By Nitya K

Jul 7, 2021

Really helpful course. But would love to know more about how to better brainstorm ideas

By Maya S

May 27, 2021

Wonderful instruction, great activities to solidify the concepts we are learning about.

By Jasmine

Feb 24, 2023

It's tough, but I can see the benefits of this course applying to my career everyday.

By Christine J

Jun 4, 2022

A lot of information and techniques with ample opportunity to practice and apply it.

By abu d s

Mar 23, 2022

I think its a Great course. I have learned many things about UX Design by this course.

By Balu M

Jan 15, 2022

Very valuable session to learn the process of UX research. Thanks Google and the team.

By Victor P

Oct 22, 2021

What awesome experience! The instructors, course materials and assignments are superb.

By Graham T

Apr 18, 2021

Great content and useful frameworks. Relevant for any user centred design organization

By rahul t

Mar 31, 2021

Best UX coruse , easy, more interesting and joy full. i recommended for all designer.