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Learner Reviews & Feedback for Start the UX Design Process: Empathize, Define, and Ideate by Google

7,454 ratings

About the Course

Start the UX design process: Empathize, Define, Ideate is the second course in a certificate program that will equip you with the skills needed to apply to entry-level jobs in user experience (UX) design. In this course, you’ll complete the first phases of the design process for a project that you’ll be able to include in your portfolio. You will learn how to empathize with users and understand their pain points, define user needs using problem statements, and come up with lots of ideas for solutions to those user problems. Current UX designers and researchers at Google will serve as your instructors, and you will complete hands-on activities that simulate real-world UX design scenarios. Learners who complete the seven courses in this certificate program should be equipped to apply for entry-level jobs as UX designers. No previous experience is necessary. By the end of this course, you will be able to: - Empathize with users to understand their needs and pain points. - Create empathy maps, personas, user stories, and user journey maps to understand user needs. - Develop problem statements to define user needs. - Generate ideas for possible solutions to user problems. - Conduct competitive audits. - Start designing a mobile app, a new project to include in your professional UX portfolio....

Top reviews


Sep 29, 2021

This course is very good & massively designed for student's who are biginner in UX field. The lecturers are also self proffessional experienced UX designer. Is not is great for carrier!!! Pretty cool!


Aug 5, 2021

My instructor was engaging and communicated very well. The transcription was super handy and I loved that the reading after the lecture re-emphasized the content of the lecture. Excellent. Thank you.

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551 - 575 of 1,478 Reviews for Start the UX Design Process: Empathize, Define, and Ideate

By Simge O

Mar 22, 2022

Enlightening the bacis steps of emphathize define and ideate

By Ruan R L S

Nov 2, 2021

Amazing course full of organized and well-structured content

By Yu-Ting C

Aug 8, 2021

Challenging but interesting!! Moving on to the next course!!

By Mahika K

Jul 12, 2021

The instructors are amazing, and the assignments really help

By Brenden B

Jun 9, 2021

This course is well done and the courses are easy to follow.

By Fulya G

Apr 15, 2022

This course gave me a perspective on the ux design process.

By Blaine M

Oct 27, 2021

Great information, instructors, resources, and assignments.

By Mahmoud S

Oct 11, 2021

Incredible to be in this chance it so interested and useful

By Leonardo G S

Jul 13, 2021

Extremely well explained. Really loved everything about it!

By Victor M

Apr 24, 2021

It was really great. Detailed and deep. This is what I love

By Hüseyin C

Apr 13, 2021

Outstanding! Thank you to all who made this course possible

By Ricardo J

Jan 30, 2022

Amazing course. A great way to get started in UX research.

By Michael B

Oct 3, 2021

Awesome course. Concepts are very clear from the begining.

By Sujal P

Sep 11, 2021

This course is very beautifully designed and very helpful.

By Lourdes L

Jun 22, 2021

W​as great to take this course, the topics where very good

By Asunción M G H

May 15, 2021

Very interesting and practical. I´ve enjoyed it very much.

By Smita

May 10, 2021

Great course, thank you to all the instructors and Google.

By Andreea L

Apr 25, 2021

I enjoyed this course. It has an easy to follow structure.

By Davi F d S

Apr 20, 2021

Awesome course. I loved to learn more about the UX process

By Zerihun T

Aug 7, 2022

a​s simple as a way which i walk on everyday thanks a lot

By Lynn Y

Jun 23, 2022

So helpful! Really gain a lot of knowledge in this class.


Jun 8, 2022

Great insight on how design research sould be carried out

By Sarah V E

Jun 6, 2022

Very thorough and detailed information. I learned a lot!

By Michael O

Mar 29, 2022

Very well structured, easy to follow, loads of resources!

By Fatima S

Mar 17, 2022

It just gets better ,keep moving to the next course!! :)