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Learner Reviews & Feedback for Start the UX Design Process: Empathize, Define, and Ideate by Google

11,005 ratings

About the Course

Start the UX design process: Empathize, Define, Ideate is the second course in a certificate program that will equip you with the skills needed to apply to entry-level jobs in user experience (UX) design. In this course, you’ll complete the first phases of the design process for a project that you’ll be able to include in your portfolio. You will learn how to empathize with users and understand their pain points, define user needs using problem statements, and come up with lots of ideas for solutions to those user problems. Current UX designers and researchers at Google will serve as your instructors, and you will complete hands-on activities that simulate real-world UX design scenarios. Learners who complete the seven courses in this certificate program should be equipped to apply for entry-level jobs as UX designers. No previous experience is necessary. By the end of this course, you will be able to: - Empathize with users to understand their needs and pain points. - Create empathy maps, personas, user stories, and user journey maps to understand user needs. - Develop problem statements to define user needs. - Generate ideas for possible solutions to user problems. - Conduct competitive audits. - Start designing a mobile app, a new project to include in your professional UX portfolio....

Top reviews


Sep 29, 2021

This course is very good & massively designed for student's who are biginner in UX field. The lecturers are also self proffessional experienced UX designer. Is not is great for carrier!!! Pretty cool!


May 10, 2021

Beautifully designed course that is user friendly, and SUPER easy to use/navigate. The course has engaging and entertaining content that makes it easy to stay engaged and motivated. Nice job Google!!

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551 - 575 of 2,110 Reviews for Start the UX Design Process: Empathize, Define, and Ideate

By Tri H U

Jan 22, 2023

It's very important and useful knowledge. The mentor is super and easy to understand.

By Ojih s

Jul 13, 2022

This course is comprehensive enough for a good mental drill. It's simply incredible!

By Soroush E

Jan 25, 2022

Awesome Course in UX research field, I recommend this to everyone who loves UX world.

By Yohannes G B

Jan 25, 2022

I had a great time and having a better experinace andknowledge throughout the course.

By İlayda T

Dec 8, 2021

It was a great course especially assessments were so fun and inspiring! Thanks a lot!

By Paridhi J

Jul 28, 2022

This course has very detailed and interesting course materials. Enjoyed learning it!

By Hsuan C

Jun 15, 2022

Really helpful, and it's good to discover peers' works, there are many great works!

By Belal F

Jun 6, 2022

It's a great course for those who don't have any prior experience in the field of UX

By Fortunatus N C

Mar 18, 2022

It was very educating and I love it so much. I am happy with my new acquired skills.

By Dalih R

Jan 24, 2022

Awesome online courses, i got many insight from this courses. Thank you instructor😍

By kryonics

Jun 30, 2021

An awesome and important step to start with UX design, thank you Google and Coursera

By Kathy K

May 25, 2021

Great Course with Very Useful Exercises!

Thanks to All Instructors, Especially Emily!

By Monta P

Jan 28, 2023

Great learning experience! Good base of UX/UI information. Exciting practical work.

By Maryvit L

Jan 3, 2023

really helps you open your mind on the whole ideate and empathize process of design

By Kaleab T

Dec 26, 2022

It was very challenging and inspired me to push my limits. Great content overall!!!

By Диана К

Nov 29, 2022

Хороший курс, иногда затянуто, но все же дают полезную информацию и очень доступно.

By rajan s

Jul 12, 2022

Great experience, pushes you enough to be a better designer and a better human too.

By Abigail I

Jul 9, 2022

Coursera is the best course you can take to helpyou get a professional certificate!

By Chan S H

Jun 17, 2022

Getting more and more practical. Beginning to see the picture a little bit clearer.

By Như N N Q

May 29, 2022

The more I've learn, I realzize I'm a fool, don't know anything :))) Amazing course

By Habiba A

Nov 2, 2021

It was great learning new technologies and really excited to move on to next course

By elham m

Sep 13, 2021

Thank you, Google

I hope I can answer your help with my design. Thank you very much

By Hugo F T P

Aug 16, 2021

Loved everything I learned and the way everything is accessible and well explained.

By Yajushi S

Aug 5, 2021

Extremely helpful. I would always be thankful to Coursera and team for this course.

By Maulik D

Feb 28, 2023

Nice course to study at self pace. Easy to understand and very much indepth course