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Learner Reviews & Feedback for Start the UX Design Process: Empathize, Define, and Ideate by Google

7,454 ratings

About the Course

Start the UX design process: Empathize, Define, Ideate is the second course in a certificate program that will equip you with the skills needed to apply to entry-level jobs in user experience (UX) design. In this course, you’ll complete the first phases of the design process for a project that you’ll be able to include in your portfolio. You will learn how to empathize with users and understand their pain points, define user needs using problem statements, and come up with lots of ideas for solutions to those user problems. Current UX designers and researchers at Google will serve as your instructors, and you will complete hands-on activities that simulate real-world UX design scenarios. Learners who complete the seven courses in this certificate program should be equipped to apply for entry-level jobs as UX designers. No previous experience is necessary. By the end of this course, you will be able to: - Empathize with users to understand their needs and pain points. - Create empathy maps, personas, user stories, and user journey maps to understand user needs. - Develop problem statements to define user needs. - Generate ideas for possible solutions to user problems. - Conduct competitive audits. - Start designing a mobile app, a new project to include in your professional UX portfolio....

Top reviews


Sep 29, 2021

This course is very good & massively designed for student's who are biginner in UX field. The lecturers are also self proffessional experienced UX designer. Is not is great for carrier!!! Pretty cool!


Aug 5, 2021

My instructor was engaging and communicated very well. The transcription was super handy and I loved that the reading after the lecture re-emphasized the content of the lecture. Excellent. Thank you.

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576 - 600 of 1,471 Reviews for Start the UX Design Process: Empathize, Define, and Ideate

By Ana N

Sep 28, 2021

​It was a great journey! Can't wait to start the next one

By Rahul

Sep 20, 2021

this awesome course thank you so much for your kind help.

By g

Aug 26, 2021

it takes a lot of time but totally worth it. so much fun!

By Viktoriya F

Aug 8, 2021

Thanks you! I is challenging but very interesting course.

By Abdur R R

Jun 15, 2022

Thanks Coursera and Google .And thanks to my instructor.


Jun 10, 2022

a very well taught sorted and executed course programme

By Raul E P

May 1, 2022

Thanks Google, thanks Coursera, great Course Certificate

By Richard L

Jan 21, 2022

Just as strong and as well-informed as the other course.

By Olusegun J

Dec 7, 2021

Very insightful course. Instructors were understandable.

By Menna Z

Oct 12, 2021

t​his has been really useful, fun and encouraging course

By Chun-Ming Y

Sep 7, 2021

G​reat course, Lots of helpful informatio and exercises.

By Tatiana L M

Jun 23, 2021

In-depth and highly professional knowledge. I recommend!

By Deleted A

Jun 20, 2021

Good course to keep on learning about UX Design Process.

By Luisa F B R

Aug 9, 2022

the exercises really make you think like a UX Designer.

By Najfa I

May 29, 2022

I learnt a lot. I found it very interesting and useful.

By Prashant K

May 16, 2022

The course is well-designed, informative, and engaging.

By Tara K

Feb 27, 2022

I really enjoyed this course and found the tutor great.

By Andi M

Nov 28, 2021

great course..... easy to learn thank you very much....

By George S C

Nov 24, 2021

Wow! Very Challenging! I enjoyed the tasks and projects

By Nevena M

Aug 10, 2021

I​ learned a lot and enjoyed all the lessons and tasks!

By Marcus J

Jul 5, 2021

Rich and Educative, kudos to every instructor involved.

By Aldino A

Jun 25, 2021

The presenter, course work and exercises are excellent.

By Amirat A

Aug 12, 2022

Learnt alot from this course, Thank you so much Goggle

By Armanush

Jul 29, 2022

Thank you for a such detailed and proffesional course.

By Mostafa G

Apr 1, 2022

AWESOME. thanks alot for preparing such amazing course