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Learner Reviews & Feedback for Start the UX Design Process: Empathize, Define, and Ideate by Google

7,315 ratings

About the Course

Start the UX design process: Empathize, Define, Ideate is the second course in a certificate program that will equip you with the skills needed to apply to entry-level jobs in user experience (UX) design. In this course, you’ll complete the first phases of the design process for a project that you’ll be able to include in your portfolio. You will learn how to empathize with users and understand their pain points, define user needs using problem statements, and come up with lots of ideas for solutions to those user problems. Current UX designers and researchers at Google will serve as your instructors, and you will complete hands-on activities that simulate real-world UX design scenarios. Learners who complete the seven courses in this certificate program should be equipped to apply for entry-level jobs as UX designers. No previous experience is necessary. By the end of this course, you will be able to: - Empathize with users to understand their needs and pain points. - Create empathy maps, personas, user stories, and user journey maps to understand user needs. - Develop problem statements to define user needs. - Generate ideas for possible solutions to user problems. - Conduct competitive audits. - Start designing a mobile app, a new project to include in your professional UX portfolio....

Top reviews


Sep 29, 2021

This course is very good & massively designed for student's who are biginner in UX field. The lecturers are also self proffessional experienced UX designer. Is not is great for carrier!!! Pretty cool!


May 10, 2021

Beautifully designed course that is user friendly, and SUPER easy to use/navigate. The course has engaging and entertaining content that makes it easy to stay engaged and motivated. Nice job Google!!

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601 - 625 of 1,444 Reviews for Start the UX Design Process: Empathize, Define, and Ideate

By misha z

May 7, 2022

loved this course! so educational and easy to follow.

By Zohaib A

Apr 18, 2022

g​reat course help me alot to move forward and learn.

By Joseph I E

Dec 31, 2021

Brilliant Course. Put things into perspective for me.

By S U H

Nov 7, 2021

This is awesome course content with highly organized.

By Abhishek P

Sep 9, 2021

this is the most important part of UX design process.

By Aminu A

Jan 28, 2022

This is the building block of User Experience Design

By Sampath k

Jan 9, 2022

Excellent Course very interesting and useful for me.

By athira V

Jan 2, 2022

very good course, study material and instructor

By Bruno R

Oct 18, 2021

Very useful. Great tools to evaluate our competitors

By Stuart G V

Oct 13, 2021

Much more complete than I imagined. I learned a lot!

By Rafael J D

Jun 16, 2021

amazing! UX design well explained by the google team

By Gina R

May 15, 2021

I learned a lot and can't wait to start prototyping.

By Mohammad H

Apr 8, 2021

Exactly what you need to know, complete and perfect!

By David F

Mar 24, 2021

Very engaging instructor and incredibly informative!

By Tkalenko K

Aug 7, 2022

Great course! Very important information! Thanks :)

By Noor A

Jul 31, 2022

It was an amazing course in every sense of the word

By regina m

Jul 23, 2022

W​ork was difficult but learned so much in the end!

By Zaman K

May 29, 2022

Very good experience and provide me great knowledge

By Natacha L

Mar 29, 2022

I​ learned a lot on this course and really enjoy it

By Nelson D B

Feb 24, 2022

Very instructive, fun and well explained. Brilliant

By Jacob Y

Nov 22, 2021

​The course was engaging from the start to the end.

By María F Q M

Aug 3, 2021

Genial! Muy buena base para personas principiantes!

By Eugena J

May 24, 2021

It was a well-established class that learned a lot.

By Chidera I

Aug 12, 2022

Great Instructor. Practical and insightful course.