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Learner Reviews & Feedback for Start the UX Design Process: Empathize, Define, and Ideate by Google

7,315 ratings

About the Course

Start the UX design process: Empathize, Define, Ideate is the second course in a certificate program that will equip you with the skills needed to apply to entry-level jobs in user experience (UX) design. In this course, you’ll complete the first phases of the design process for a project that you’ll be able to include in your portfolio. You will learn how to empathize with users and understand their pain points, define user needs using problem statements, and come up with lots of ideas for solutions to those user problems. Current UX designers and researchers at Google will serve as your instructors, and you will complete hands-on activities that simulate real-world UX design scenarios. Learners who complete the seven courses in this certificate program should be equipped to apply for entry-level jobs as UX designers. No previous experience is necessary. By the end of this course, you will be able to: - Empathize with users to understand their needs and pain points. - Create empathy maps, personas, user stories, and user journey maps to understand user needs. - Develop problem statements to define user needs. - Generate ideas for possible solutions to user problems. - Conduct competitive audits. - Start designing a mobile app, a new project to include in your professional UX portfolio....

Top reviews


Sep 29, 2021

This course is very good & massively designed for student's who are biginner in UX field. The lecturers are also self proffessional experienced UX designer. Is not is great for carrier!!! Pretty cool!


May 10, 2021

Beautifully designed course that is user friendly, and SUPER easy to use/navigate. The course has engaging and entertaining content that makes it easy to stay engaged and motivated. Nice job Google!!

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626 - 650 of 1,444 Reviews for Start the UX Design Process: Empathize, Define, and Ideate

By Anessa A

Aug 11, 2022

This course really sharpened my analytical skills!

By sreeja j

May 9, 2022

i was great experience .i have learn lot from this

By Mohammed A

Mar 15, 2022

Amazing course gets you to all the basics you need

By Chimi D

Jan 14, 2022

​Insightful course! Thank you for the opportunity.

By Aalaa A

Nov 6, 2021

all is good, but why I can not get my certificate?

By A. R

Oct 13, 2021

W​ell organised course. Some room for improvement.

By Ajita D

Jul 7, 2021

Immersive and enjoyable! Very informative as well!

By Terry G

Apr 16, 2022

I'm really enjoying the content and it's delivery

By Kimberlee J

Sep 23, 2021

This course was wonfully laid out and instructed.

By Suparna T

Aug 9, 2021

Had a lot of fun learning this course. Thank you.

By Hen H L

Jun 7, 2021

learning materials is good and easy to understand

By Anh T

Mar 21, 2021

a great course for every design to know the basic

By Eka P

Jan 20, 2022

of UX Research and all we need to know about it.

By Emmanuel O

Apr 26, 2021

Looking forward to completing the entire program

By Dorothea D

Jul 24, 2022

Engaging and pleasing to go through! Thank you!

By Crimson R

Jul 22, 2022

I had tons of fun with this part of the course!

By Dev04

Mar 28, 2022

Good course. Interesting and engaging material.

By Eriko G

Mar 11, 2022

I learned so much from this challenging course!

By Sagar C

Dec 15, 2021

Awesome course, Really interective and helpfull

By Augustus M

Nov 23, 2021

Very insightful and easy to digest for starters

By Jakes T

Nov 22, 2021

thank you for this course ,a rely learned a lot

By saad s

Aug 1, 2021

It was hard but this module tests your patience

By Islam M

Jun 12, 2021

Advanced level of explanation, follow-up Thanks

By Augustine A O

Jun 7, 2022

Highly recommended. Thanks to the instructors.

By Alina B

Apr 29, 2022

Very interesting and useful course! Thank you!