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Learner Reviews & Feedback for Start the UX Design Process: Empathize, Define, and Ideate by Google

6,538 ratings
1,173 reviews

About the Course

Start the UX design process: Empathize, Define, Ideate is the second course in a certificate program that will equip you with the skills needed to apply to entry-level jobs in user experience (UX) design. In this course, you’ll complete the first phases of the design process for a project that you’ll be able to include in your portfolio. You will learn how to empathize with users and understand their pain points, define user needs using problem statements, and come up with lots of ideas for solutions to those user problems. Current UX designers and researchers at Google will serve as your instructors, and you will complete hands-on activities that simulate real-world UX design scenarios. Learners who complete the seven courses in this certificate program should be equipped to apply for entry-level jobs as UX designers. No previous experience is necessary. By the end of this course, you will be able to: - Empathize with users to understand their needs and pain points. - Create empathy maps, personas, user stories, and user journey maps to understand user needs. - Develop problem statements to define user needs. - Generate ideas for possible solutions to user problems. - Conduct competitive audits. - Start designing a mobile app, a new project to include in your professional UX portfolio....

Top reviews


Sep 29, 2021

This course is very good & massively designed for student's who are biginner in UX field. The lecturers are also self proffessional experienced UX designer. Is not is great for carrier!!! Pretty cool!


Aug 5, 2021

My instructor was engaging and communicated very well. The transcription was super handy and I loved that the reading after the lecture re-emphasized the content of the lecture. Excellent. Thank you.

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651 - 675 of 1,272 Reviews for Start the UX Design Process: Empathize, Define, and Ideate

By Luisa F T G

Nov 6, 2021

Carefully curated and truly complete.

By Merry A

Aug 29, 2021

wonderful great course. Thank you !!!

By Abhishek R

Jul 14, 2021

I've learned so much from this course

By Kenechukwu E

Jun 20, 2022

W​ell taught and easy to understand.

By Giorgi T

May 10, 2022

Quite insightful and easy to follow.

By Dibakar J

Feb 14, 2022

Awesome Course. Learned many things.

By Norgelis R

Jan 5, 2022

Estoy muy conforme, recomendado 100%

By Yussef K

Nov 22, 2021

Good course so interested and useful

By Laura S R

Sep 14, 2021

Thank you for the valuable learning.

By Mariana H e v

Aug 31, 2021

This course is everything! Loved it!

By Nancy

May 29, 2022

Excelente curso muy bien explicado.

By Irem H

Apr 20, 2022

The best education I've got so far!

By Andrea M C I

Sep 22, 2021

C​hallenging but excellent material

By Izabella O d S

Jul 5, 2021

enriching, in all aspects necessary

By Chuang J

Apr 5, 2021

Great course, practical and useful.

By Suttida S

Jun 18, 2022

great course! easy to unjderstand.

By Amrita S

Feb 3, 2022

Perfect place to upgrade my skills

By Rigoberto O

Dec 26, 2021

Huge oportunity, not to be missed.

By Laila S

Oct 16, 2021

It's was a realy great experience!

By Thao C

Oct 3, 2021

I've learnt so much! Thanks a lot!


Jun 17, 2021

Great Mentor. Enjoyed this course.

By nuwan c p

Apr 13, 2021

That was a very interesting course

By Richard A

Mar 20, 2021

Lots of hard work but all worth it

By Dhiraj K

Jun 1, 2022

Quite insightful and challenging!

By Omotayo P

Mar 27, 2022

Amazing. Thank you so much GOOGLE