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Learner Reviews & Feedback for Start the UX Design Process: Empathize, Define, and Ideate by Google

6,557 ratings
1,179 reviews

About the Course

Start the UX design process: Empathize, Define, Ideate is the second course in a certificate program that will equip you with the skills needed to apply to entry-level jobs in user experience (UX) design. In this course, you’ll complete the first phases of the design process for a project that you’ll be able to include in your portfolio. You will learn how to empathize with users and understand their pain points, define user needs using problem statements, and come up with lots of ideas for solutions to those user problems. Current UX designers and researchers at Google will serve as your instructors, and you will complete hands-on activities that simulate real-world UX design scenarios. Learners who complete the seven courses in this certificate program should be equipped to apply for entry-level jobs as UX designers. No previous experience is necessary. By the end of this course, you will be able to: - Empathize with users to understand their needs and pain points. - Create empathy maps, personas, user stories, and user journey maps to understand user needs. - Develop problem statements to define user needs. - Generate ideas for possible solutions to user problems. - Conduct competitive audits. - Start designing a mobile app, a new project to include in your professional UX portfolio....

Top reviews


Sep 29, 2021

This course is very good & massively designed for student's who are biginner in UX field. The lecturers are also self proffessional experienced UX designer. Is not is great for carrier!!! Pretty cool!


Aug 5, 2021

My instructor was engaging and communicated very well. The transcription was super handy and I loved that the reading after the lecture re-emphasized the content of the lecture. Excellent. Thank you.

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676 - 700 of 1,274 Reviews for Start the UX Design Process: Empathize, Define, and Ideate

By manivannan

Mar 2, 2022

Nice way to learn the ux research

By Berrahal O E H

Feb 7, 2022

learned a lot thank you so much !

By Sebastian D U

Feb 5, 2022

I am very satisfied with contents


Jan 25, 2022

I love the course and learnt alot

By Manuel A G P

Jan 11, 2022

Lo mejor del mundo mundo mundial.

By Sara P

Jun 12, 2022

The best way to learns UX design

By Adriana P

Jun 6, 2022

G​reat course, I've learnt a lot

By monika s

Mar 1, 2022

nice and very crevative learning

By taller d

Feb 5, 2022

no tan simple, y muy interesante

By manjith f

Feb 1, 2022

It was a course worth attending.

By zohra E

Nov 8, 2021

it was a nice experience for me.


Oct 8, 2021

Learnt alot and very interesting

By Mostafa M E M

Jun 4, 2022

the best course is learned ever

By Zach S

Apr 24, 2022

Very thorough and comprehensive

By Anitha P

Mar 7, 2022

happy to joining in this course

By Beka T

Dec 6, 2021

very clear and understandable !


Oct 5, 2021

Cool Course from Expert Google!

By viridiana s u

Sep 9, 2021

I'm learning a lot, is awesome!

By Travis W

Aug 25, 2021

such a great challenging course

By ramy s

Jul 27, 2021

WOW, It's very very very useful

By Agasthya G

Jun 29, 2021

challenging ....but a great one

By Vineeth Y

Jun 26, 2021

We can gain in-depth knowledge!

By Chanel S

May 31, 2022

Very great start to UX Design!

By Temur R

Apr 16, 2022

Many thanks for your efforts!!


Apr 14, 2022

Great course! Very insightful.