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Learner Reviews & Feedback for Start the UX Design Process: Empathize, Define, and Ideate by Google

6,557 ratings
1,179 reviews

About the Course

Start the UX design process: Empathize, Define, Ideate is the second course in a certificate program that will equip you with the skills needed to apply to entry-level jobs in user experience (UX) design. In this course, you’ll complete the first phases of the design process for a project that you’ll be able to include in your portfolio. You will learn how to empathize with users and understand their pain points, define user needs using problem statements, and come up with lots of ideas for solutions to those user problems. Current UX designers and researchers at Google will serve as your instructors, and you will complete hands-on activities that simulate real-world UX design scenarios. Learners who complete the seven courses in this certificate program should be equipped to apply for entry-level jobs as UX designers. No previous experience is necessary. By the end of this course, you will be able to: - Empathize with users to understand their needs and pain points. - Create empathy maps, personas, user stories, and user journey maps to understand user needs. - Develop problem statements to define user needs. - Generate ideas for possible solutions to user problems. - Conduct competitive audits. - Start designing a mobile app, a new project to include in your professional UX portfolio....

Top reviews


Sep 29, 2021

This course is very good & massively designed for student's who are biginner in UX field. The lecturers are also self proffessional experienced UX designer. Is not is great for carrier!!! Pretty cool!


Aug 5, 2021

My instructor was engaging and communicated very well. The transcription was super handy and I loved that the reading after the lecture re-emphasized the content of the lecture. Excellent. Thank you.

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701 - 725 of 1,277 Reviews for Start the UX Design Process: Empathize, Define, and Ideate


Apr 14, 2022

Great course! Very insightful.

By adeola a

Mar 26, 2022

Well thoughtout and structured

By maggs B

Feb 19, 2022

​i learnt a whole lot, thanks.

By Gracjan F

Feb 11, 2022

V​ery informative and in depth

By Hussam M

Jan 14, 2022

Amazing and informative Course

By Ahmad H

Dec 9, 2021

it's really all amazing to me!

By Gaston B

Jun 6, 2022

Very educational and hands-on

By Mohammad A

Dec 9, 2021

Lot of great things to learn.

By Sachin S

Nov 26, 2021

Learn a lot from this course.

By María M

Aug 30, 2021

Great course and instructors¡

By wafa

Apr 27, 2021

Great course! I learned a lot

By shinali K

Apr 13, 2021

Very detailed and informative

By Amy H

Jun 20, 2022

Great foundational knowledge

By Bishal M

May 11, 2022

this course this awesome....

By Peter M

Apr 9, 2022

Awesomecourse I learnt a lot

By Sandeep M

Mar 26, 2022

Really good...learned a lot!

By Tuguldur N

Mar 4, 2022

It was awesome. Thank you!!!

By Bhargavi V

Jan 21, 2022

this course was very helpful

By Mahmoud A

Dec 26, 2021

It was a very helpful course

By Hugo S

Sep 17, 2021

I learn a lot in this course

By Juan J B G

Aug 5, 2021

M​uy descriptivo el proceso.

By Aranya

Aug 3, 2021

Great course. Lot to learn..

By Vishal R

Jun 14, 2021

This course is very helpful.

By Philenia P

May 26, 2021

Good course. Loads to learn.

By Rifat M

May 10, 2021

Thankyou Google and Coursera