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Learner Reviews & Feedback for Start the UX Design Process: Empathize, Define, and Ideate by Google

10,966 ratings

About the Course

Start the UX design process: Empathize, Define, Ideate is the second course in a certificate program that will equip you with the skills needed to apply to entry-level jobs in user experience (UX) design. In this course, you’ll complete the first phases of the design process for a project that you’ll be able to include in your portfolio. You will learn how to empathize with users and understand their pain points, define user needs using problem statements, and come up with lots of ideas for solutions to those user problems. Current UX designers and researchers at Google will serve as your instructors, and you will complete hands-on activities that simulate real-world UX design scenarios. Learners who complete the seven courses in this certificate program should be equipped to apply for entry-level jobs as UX designers. No previous experience is necessary. By the end of this course, you will be able to: - Empathize with users to understand their needs and pain points. - Create empathy maps, personas, user stories, and user journey maps to understand user needs. - Develop problem statements to define user needs. - Generate ideas for possible solutions to user problems. - Conduct competitive audits. - Start designing a mobile app, a new project to include in your professional UX portfolio....

Top reviews


Sep 29, 2021

This course is very good & massively designed for student's who are biginner in UX field. The lecturers are also self proffessional experienced UX designer. Is not is great for carrier!!! Pretty cool!


Aug 5, 2021

My instructor was engaging and communicated very well. The transcription was super handy and I loved that the reading after the lecture re-emphasized the content of the lecture. Excellent. Thank you.

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851 - 875 of 2,105 Reviews for Start the UX Design Process: Empathize, Define, and Ideate

By Adelaide S A B

Feb 1, 2023

Would recommend to anyone thinking of starting out

By Muktha N

Jan 30, 2023

very helpful and explanied it neatly in simple way

By Mustapha M

Oct 26, 2022

It is a very good course with topnotch instructors

By Blessing A

Oct 22, 2022

This course is very informative and met my goals.

By Konstantinos C

Oct 9, 2022

Iincredible content, very well organised sections.

By Erika w

Sep 16, 2022

Brilliant, highly recommend it for beginners in UX

By Chidera I

Aug 12, 2022

Great Instructor. Practical and insightful course.

By Anessa A

Aug 11, 2022

This course really sharpened my analytical skills!

By sreeja j

May 9, 2022

i was great experience .i have learn lot from this

By Mohammed A

Mar 15, 2022

Amazing course gets you to all the basics you need

By Chimi D

Jan 14, 2022

Insightful course! Thank you for the opportunity.

By Aalaa A

Nov 6, 2021

all is good, but why I can not get my certificate?

By A. R

Oct 13, 2021

Well organised course. Some room for improvement.

By Ajita D

Jul 7, 2021

Immersive and enjoyable! Very informative as well!

By Farhad H

Dec 8, 2022

Very helpful for starting an UX Research journey.

By 申津京

Nov 30, 2022

It's gradual, it's easy to understand, it's great

By Terry G

Apr 16, 2022

I'm really enjoying the content and it's delivery

By Kimberlee J

Sep 23, 2021

This course was wonfully laid out and instructed.

By Suparna T

Aug 9, 2021

Had a lot of fun learning this course. Thank you.

By Hen H L

Jun 7, 2021

learning materials is good and easy to understand

By Anh T

Mar 21, 2021

a great course for every design to know the basic

By 4065 - N

Feb 1, 2023

Clear explanation of each steps on user research


Dec 8, 2022

Absolutely love this ! great learning experience

By Glaucia N X

Oct 25, 2022

Excellent course. Thanking for opportunity to do

By Eka P

Jan 20, 2022

of UX Research and all we need to know about it.