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Learner Reviews & Feedback for Start the UX Design Process: Empathize, Define, and Ideate by Google

7,315 ratings

About the Course

Start the UX design process: Empathize, Define, Ideate is the second course in a certificate program that will equip you with the skills needed to apply to entry-level jobs in user experience (UX) design. In this course, you’ll complete the first phases of the design process for a project that you’ll be able to include in your portfolio. You will learn how to empathize with users and understand their pain points, define user needs using problem statements, and come up with lots of ideas for solutions to those user problems. Current UX designers and researchers at Google will serve as your instructors, and you will complete hands-on activities that simulate real-world UX design scenarios. Learners who complete the seven courses in this certificate program should be equipped to apply for entry-level jobs as UX designers. No previous experience is necessary. By the end of this course, you will be able to: - Empathize with users to understand their needs and pain points. - Create empathy maps, personas, user stories, and user journey maps to understand user needs. - Develop problem statements to define user needs. - Generate ideas for possible solutions to user problems. - Conduct competitive audits. - Start designing a mobile app, a new project to include in your professional UX portfolio....

Top reviews


Sep 29, 2021

This course is very good & massively designed for student's who are biginner in UX field. The lecturers are also self proffessional experienced UX designer. Is not is great for carrier!!! Pretty cool!


Aug 5, 2021

My instructor was engaging and communicated very well. The transcription was super handy and I loved that the reading after the lecture re-emphasized the content of the lecture. Excellent. Thank you.

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951 - 975 of 1,435 Reviews for Start the UX Design Process: Empathize, Define, and Ideate

By Abai O

Mar 28, 2022

very intresting

By Natalia A

Mar 8, 2022

Amazing course!

By Francis I

Jan 24, 2022

Easy to follow.

By Yash P

Jan 12, 2022

it was amazing.

By Desiree M

Jan 3, 2022

G​reat course!!

By Mordhvaj S

Jan 2, 2022

Great learning.

By Sudhir k

Aug 6, 2021

Really the best

By Otmane A

Jul 17, 2021

best course yet

By Rutuja D

Jun 22, 2021

amazing course!

By Mahesh T

May 6, 2021

great tutorials


May 3, 2021

good experience

By Ignat A

Apr 15, 2021

Amazing course!


Jul 6, 2022

G​reat course!

By Brian P

Jul 4, 2022

muy buen curso

By Halaili A

Jun 30, 2022

amazing course

By Ihtisham u h

Apr 21, 2022

really helpful

By vatsal c

Apr 4, 2022

So Imformative

By Rotimi O

Mar 16, 2022


By Yihe L

Jan 24, 2022

S​uper useful!

By Shreya K

Jan 10, 2022

​great course!

By Erwin

Jan 8, 2022

Amazing course

By travel f

Dec 2, 2021

it was great !

By Tina A M

Nov 15, 2021

Amazing course

By Maria A

Nov 10, 2021

E​njoyed this!

By varuun r

Nov 5, 2021

very satisfied