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Learner Reviews & Feedback for Start the UX Design Process: Empathize, Define, and Ideate by Google

7,315 ratings

About the Course

Start the UX design process: Empathize, Define, Ideate is the second course in a certificate program that will equip you with the skills needed to apply to entry-level jobs in user experience (UX) design. In this course, you’ll complete the first phases of the design process for a project that you’ll be able to include in your portfolio. You will learn how to empathize with users and understand their pain points, define user needs using problem statements, and come up with lots of ideas for solutions to those user problems. Current UX designers and researchers at Google will serve as your instructors, and you will complete hands-on activities that simulate real-world UX design scenarios. Learners who complete the seven courses in this certificate program should be equipped to apply for entry-level jobs as UX designers. No previous experience is necessary. By the end of this course, you will be able to: - Empathize with users to understand their needs and pain points. - Create empathy maps, personas, user stories, and user journey maps to understand user needs. - Develop problem statements to define user needs. - Generate ideas for possible solutions to user problems. - Conduct competitive audits. - Start designing a mobile app, a new project to include in your professional UX portfolio....

Top reviews


Sep 29, 2021

This course is very good & massively designed for student's who are biginner in UX field. The lecturers are also self proffessional experienced UX designer. Is not is great for carrier!!! Pretty cool!


Aug 5, 2021

My instructor was engaging and communicated very well. The transcription was super handy and I loved that the reading after the lecture re-emphasized the content of the lecture. Excellent. Thank you.

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976 - 1000 of 1,435 Reviews for Start the UX Design Process: Empathize, Define, and Ideate

By Yash A

Oct 29, 2021

G​reat course!

By Omnya R

Oct 17, 2021


By Prahlad I

Sep 12, 2021

Awesome Course

By Oluwakemi A

Aug 13, 2021

i learnt a lot

By Ramy M

Jul 26, 2021

Awesome course

By Jessie l

Jul 11, 2021

great teachers

By Malvika S

Jun 25, 2021

t​hankyou !!!!

By Walid H

May 24, 2021

Perfect Course

By Deleted A

Apr 14, 2021

Awesome Course

By Gbolahan O

Jul 11, 2022

Very engaging

By Ritika G

Jun 21, 2022

Great course!

By Satenik A

Jun 16, 2022

G​reat course


Jun 13, 2022

This is great

By LeShante

Mar 21, 2022

Great course.

By Maria E C

Mar 16, 2022

Great course!

By nizar m

Feb 11, 2022

great content

By Jemma D

Dec 6, 2021

​Loving it!!!

By 林小百合

Nov 21, 2021

​good courses


Nov 13, 2021

nice and good

By Đạt Q P

Oct 16, 2021

good to begin

By Arief S

Sep 15, 2021

easy to learn

By Oscar E

Aug 20, 2021


By Suraj M

Jun 12, 2021

osm expirence

By Mohammed A

Jun 8, 2021

Useful course

By Andrii M

Apr 22, 2021

Great course!