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Learner Reviews & Feedback for Start the UX Design Process: Empathize, Define, and Ideate by Google

7,315 ratings

About the Course

Start the UX design process: Empathize, Define, Ideate is the second course in a certificate program that will equip you with the skills needed to apply to entry-level jobs in user experience (UX) design. In this course, you’ll complete the first phases of the design process for a project that you’ll be able to include in your portfolio. You will learn how to empathize with users and understand their pain points, define user needs using problem statements, and come up with lots of ideas for solutions to those user problems. Current UX designers and researchers at Google will serve as your instructors, and you will complete hands-on activities that simulate real-world UX design scenarios. Learners who complete the seven courses in this certificate program should be equipped to apply for entry-level jobs as UX designers. No previous experience is necessary. By the end of this course, you will be able to: - Empathize with users to understand their needs and pain points. - Create empathy maps, personas, user stories, and user journey maps to understand user needs. - Develop problem statements to define user needs. - Generate ideas for possible solutions to user problems. - Conduct competitive audits. - Start designing a mobile app, a new project to include in your professional UX portfolio....

Top reviews


Sep 29, 2021

This course is very good & massively designed for student's who are biginner in UX field. The lecturers are also self proffessional experienced UX designer. Is not is great for carrier!!! Pretty cool!


Aug 5, 2021

My instructor was engaging and communicated very well. The transcription was super handy and I loved that the reading after the lecture re-emphasized the content of the lecture. Excellent. Thank you.

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1001 - 1025 of 1,443 Reviews for Start the UX Design Process: Empathize, Define, and Ideate


Nov 13, 2021

nice and good

By Đạt Q P

Oct 16, 2021

good to begin

By Arief S

Sep 15, 2021

easy to learn

By Oscar E

Aug 20, 2021


By Suraj M

Jun 12, 2021

osm expirence

By Mohammed A

Jun 8, 2021

Useful course

By Andrii M

Apr 22, 2021

Great course!

By Dina K

Apr 4, 2021

Great Course!

By Marco P

Mar 30, 2021

very useful!!

By Kamrul H

Jul 25, 2022

very helpful


Jul 21, 2022

Great course


Jul 2, 2022

gReat course

By Ovitigala V D L K W

Jun 13, 2022

Great course

By Ali

Jun 10, 2022

Great course

By Marta D

Jun 8, 2022

S​uper cool!

By Efficient J

Jun 7, 2022

Great course

By Đoan N

May 17, 2022

​Soooo goodđ

By Gantuya G

Apr 22, 2022

great course

By Marcos S

Apr 18, 2022


By Muhammad N G

Apr 15, 2022

Great course

By Tharaa I

Apr 2, 2022

great course

By Tata F M

Mar 28, 2022

Nice Course!

By Aline

Mar 24, 2022

Great course

By Yerazik H

Mar 24, 2022

Thank you!💖

By Tuyền N V

Mar 21, 2022

Great course