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Learner Reviews & Feedback for Start the UX Design Process: Empathize, Define, and Ideate by Google

7,315 ratings

About the Course

Start the UX design process: Empathize, Define, Ideate is the second course in a certificate program that will equip you with the skills needed to apply to entry-level jobs in user experience (UX) design. In this course, you’ll complete the first phases of the design process for a project that you’ll be able to include in your portfolio. You will learn how to empathize with users and understand their pain points, define user needs using problem statements, and come up with lots of ideas for solutions to those user problems. Current UX designers and researchers at Google will serve as your instructors, and you will complete hands-on activities that simulate real-world UX design scenarios. Learners who complete the seven courses in this certificate program should be equipped to apply for entry-level jobs as UX designers. No previous experience is necessary. By the end of this course, you will be able to: - Empathize with users to understand their needs and pain points. - Create empathy maps, personas, user stories, and user journey maps to understand user needs. - Develop problem statements to define user needs. - Generate ideas for possible solutions to user problems. - Conduct competitive audits. - Start designing a mobile app, a new project to include in your professional UX portfolio....

Top reviews


Sep 29, 2021

This course is very good & massively designed for student's who are biginner in UX field. The lecturers are also self proffessional experienced UX designer. Is not is great for carrier!!! Pretty cool!


Aug 5, 2021

My instructor was engaging and communicated very well. The transcription was super handy and I loved that the reading after the lecture re-emphasized the content of the lecture. Excellent. Thank you.

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1026 - 1050 of 1,435 Reviews for Start the UX Design Process: Empathize, Define, and Ideate

By Verónica V

Oct 19, 2021

Muy completo

By Reham R

Oct 4, 2021

Thanks alot!

By ITB529 L P

Sep 15, 2021

great course

By kerthi s k

Aug 30, 2021

Very good..!

By Hager Y

Jul 27, 2021

v​ery useful

By Ilyas B

Jul 26, 2021

valued infos

By Joykeneth G

Jul 22, 2021

it was great

By Levente N

Jul 10, 2021


By Tayo T

May 19, 2021

Great course

By Rishabh K

May 15, 2021

It's Awesome

By Victor C

Apr 22, 2021

Very good!!!

By Lawan I

Mar 27, 2021

Great course

By Aman H

Jul 31, 2022


By Wing L

Jul 14, 2022

It is good!

By Wiwinda J P

Jun 8, 2022

good course

By Ashraf A

Jun 6, 2022


By Chandana R

May 26, 2022

good course

By Ashvani U

May 21, 2022

almost good

By Ngọc L

May 14, 2022

good course

By Burare H R

May 13, 2022

Good course

By Yesenia R

Mar 30, 2022

Good course

By Divine F

Mar 20, 2022


By Pablo T

Mar 3, 2022

Me encantó.

By Poonam K

Feb 17, 2022

best course

By Reynan S

Feb 10, 2022

Great work!