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Learner Reviews & Feedback for Start the UX Design Process: Empathize, Define, and Ideate by Google

7,315 ratings

About the Course

Start the UX design process: Empathize, Define, Ideate is the second course in a certificate program that will equip you with the skills needed to apply to entry-level jobs in user experience (UX) design. In this course, you’ll complete the first phases of the design process for a project that you’ll be able to include in your portfolio. You will learn how to empathize with users and understand their pain points, define user needs using problem statements, and come up with lots of ideas for solutions to those user problems. Current UX designers and researchers at Google will serve as your instructors, and you will complete hands-on activities that simulate real-world UX design scenarios. Learners who complete the seven courses in this certificate program should be equipped to apply for entry-level jobs as UX designers. No previous experience is necessary. By the end of this course, you will be able to: - Empathize with users to understand their needs and pain points. - Create empathy maps, personas, user stories, and user journey maps to understand user needs. - Develop problem statements to define user needs. - Generate ideas for possible solutions to user problems. - Conduct competitive audits. - Start designing a mobile app, a new project to include in your professional UX portfolio....

Top reviews


Sep 29, 2021

This course is very good & massively designed for student's who are biginner in UX field. The lecturers are also self proffessional experienced UX designer. Is not is great for carrier!!! Pretty cool!


May 10, 2021

Beautifully designed course that is user friendly, and SUPER easy to use/navigate. The course has engaging and entertaining content that makes it easy to stay engaged and motivated. Nice job Google!!

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1051 - 1075 of 1,444 Reviews for Start the UX Design Process: Empathize, Define, and Ideate

By Ashvani U

May 21, 2022

almost good

By Ngọc L

May 14, 2022

good course

By Burare H R

May 13, 2022

Good course

By Yesenia R

Mar 30, 2022

Good course

By Divine F

Mar 20, 2022


By Pablo T

Mar 3, 2022

Me encantó.

By Poonam K

Feb 17, 2022

best course

By Reynan S

Feb 10, 2022

Great work!

By Riya P

Feb 7, 2022

Best Course

By Mohit S B

Dec 25, 2021

Best course

By Jhonny F

Dec 16, 2021

Ótimo curso


Nov 24, 2021

Eye opening

By Nuno M P d C S

Sep 15, 2021


By Mohamed M H

Sep 12, 2021

Very Useful

By mohamed l

Aug 16, 2021

very useful

By Manan V

Aug 2, 2021

nice course

By Vishal R

Jul 24, 2021

Best Course

By cynthia A

Jul 22, 2021

best so far

By Davide P

Jul 6, 2021

Best course

By Ashok L

May 31, 2021

Fantastic !

By Tamara H

May 16, 2021

Thank you !

By Odion F

Aug 6, 2022


By Lucas O

Aug 3, 2022


By Dipesh M

Jul 30, 2022

Thank you.

By dhulipala s

Jul 25, 2022

Great !!!!