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Learner Reviews & Feedback for Start the UX Design Process: Empathize, Define, and Ideate by Google

7,315 ratings

About the Course

Start the UX design process: Empathize, Define, Ideate is the second course in a certificate program that will equip you with the skills needed to apply to entry-level jobs in user experience (UX) design. In this course, you’ll complete the first phases of the design process for a project that you’ll be able to include in your portfolio. You will learn how to empathize with users and understand their pain points, define user needs using problem statements, and come up with lots of ideas for solutions to those user problems. Current UX designers and researchers at Google will serve as your instructors, and you will complete hands-on activities that simulate real-world UX design scenarios. Learners who complete the seven courses in this certificate program should be equipped to apply for entry-level jobs as UX designers. No previous experience is necessary. By the end of this course, you will be able to: - Empathize with users to understand their needs and pain points. - Create empathy maps, personas, user stories, and user journey maps to understand user needs. - Develop problem statements to define user needs. - Generate ideas for possible solutions to user problems. - Conduct competitive audits. - Start designing a mobile app, a new project to include in your professional UX portfolio....

Top reviews


Sep 29, 2021

This course is very good & massively designed for student's who are biginner in UX field. The lecturers are also self proffessional experienced UX designer. Is not is great for carrier!!! Pretty cool!


Aug 5, 2021

My instructor was engaging and communicated very well. The transcription was super handy and I loved that the reading after the lecture re-emphasized the content of the lecture. Excellent. Thank you.

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1076 - 1100 of 1,435 Reviews for Start the UX Design Process: Empathize, Define, and Ideate

By Jones s s

Jan 21, 2022

Thank you!

By Rawan M A

Nov 27, 2021

very good!

By Saif U

Nov 6, 2021

Thank you!

By Alejandro C

Oct 15, 2021

Me encantó

By Munir B

Sep 25, 2021


By Gianmarco

Aug 15, 2021

Nice work!

By michelle i

Jul 5, 2021

Me encanta

By Abdul A

Apr 20, 2021


By Тог т х б ?

Aug 8, 2022

very well

By Ebuka O

Aug 5, 2022


By Duruigbo C

Jul 6, 2022


By Nwokolo C P

Jun 18, 2022

I love it

By Nhi T Y

Jun 18, 2022

I love it

By Olabode S a

Jun 17, 2022


By Pramod U M

Jun 11, 2022

Very good

By Fashanu K I

Apr 30, 2022


By Diego G R

Apr 24, 2022


By Ivy E

Apr 18, 2022

Great one

By Rodolfo S

Apr 3, 2022


By Asma A

Mar 30, 2022


By Tasmim J

Mar 24, 2022

love this

By 167 V V

Feb 12, 2022


By Abdul N

Feb 6, 2022

Very Good

By Atud M T

Jan 25, 2022

thank you

By Evy F

Jan 21, 2022