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Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
149,269 ratings

About the Course

This course is the first of a series that aims to prepare you for a role as an entry-level IT Support Specialist. In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

PL

Aug 1, 2020

excellent, the content contemplates fundamental concepts in many areas, allowing participants to have a clear and general view of the world of it support regardless of prior knowledge. Congratulations

JM

Sep 24, 2020

This course really is foundational. The instructors are awesome, the labs are relevant and they all work! I have gained so much knowledge just from this course. I can't wait to further this knowledge.

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7801 - 7825 of 10,000 Reviews for Technical Support Fundamentals

By Muhammad S

Dec 6, 2022

Seriously I'm inspired from this course and really helpfull for me.

Thanks a ton, All my dear teachers

<3

By Shirley T

Nov 10, 2022

Lots of info! great introductory course this was a great course love the videos and hands on exercises

By Brandon R

Nov 7, 2022

Great refresher for some of the weeks, but also learned valuable information regarding the IT industry!

By Raphael A

Oct 30, 2022

this is a great course. the concepts were simplified and well explaned. Kudos to the team. Great work.

By Lou J M

Oct 11, 2022

This course is a good one to attend because it teaches a lot of basic fundamentals on the IT industry.

By Okan M

Aug 16, 2022

Many thanks to everyone who provides this opportunity, which gives people new horizons and new visions.

By Stephanie G

Aug 11, 2022

This was so informative and interesting and it made me want to continue learning more about this field.

By Raymond H

Aug 4, 2022

I loved every second of this course from the history of tech to networking lingo, this is a great start

By Aaron B

Jul 24, 2022

A nice introduction to these areas, and the presentation was not so dry but focused in a pragmatic way.

By TRAN X N

Jun 13, 2022

An amazing course provided by Coursera and Google for anyone who wanna start getting into the IT world.

By Paulo B

May 18, 2022

Curso excelente para quem está começando ou tenha curiosidade sobre como funciona essa área, recomendo.

By saba M

Apr 17, 2022

it was very helpful for me and all of the video was very useful. thank you to gave me this opportunity.

By Nchedo E O

Mar 7, 2022

Very detailed and informative. I would recommend this course to anybody and say 'it's worth your time'.

By Sky W

Feb 7, 2022

A very well rounded, introductory course that introduces you to the basic concepts of various IT areas.

By Ilias D

Feb 4, 2022

learn a lot in this course especially about networking, internet stuff where i have no knowledge before

By Francesco B

Oct 17, 2021

Beautifull course, really well organized and structured, so interesting and helpfull! Nice job Google!

By Merab D

Aug 31, 2021

Excellent course! Very informative and interesting! Thank you very much! I am going to move forward.

By saiteja

Aug 4, 2021

This is very good course for beginners. where they can get more knowledge about how it specalist works.

By Gerald O

Jul 18, 2021

Anyone looking forward to start a career in the IT world, this is a perfect spot to start that journey.

By YASH V U

Jul 5, 2021

This was really a excellent course, got to know many things that were used in real life but never knew.

By Joseph C

Jul 1, 2021

Really interesting and easy to understand introduction into the world of IT. I'm excited to learn more!

By Alexander Z

Jun 22, 2021

This was a very informative course, dynamically compiled with a lot of real world practice situations.

By John

Jun 15, 2021

I like the course a lot and learned a lot from it. I gave myself a much needed refresher in IT Support.

By Shourya T

Apr 29, 2021

Very nice and interesting course. It gives you knowledge about how we use to work in windows and linux.

By Caleb L

Apr 21, 2021

Very detailed explanations from very personable people. Would recommend to those looking to start I.T.!