CR
Jul 18, 2020
This is such a wonderful course that I had ever. Especially that role plays in week-6 about customer service is pretty awesome. Thank you google for making us knowledgeable and enjoyable both at time.
ST
Mar 24, 2022
Very good overview that was quite informative. I appreciate the format of the course with the videos, quizes, discussion and assignments. I look forward to the next courses and completing the program.
By Pam P
•Nov 13, 2019
This course made learning the basics very painless. Most of the tie, I just enjoyed watching the videos and learning new things.
By Abdourahmane B
•Sep 28, 2019
exceptional content with engaging teachers and challenging assignments both quizzes and labs which reflect real world scenarios.
By Kyle T L
•Sep 15, 2019
This course was awesome, I did find out that I knew more than I thought. I look forward to taking more IT courses from Google...
By Shashank S
•Jun 11, 2019
The course was extremely detail oriented and I thank the instructors for making the learning process fun as well as informative.
By ANUBHAV M
•Dec 29, 2018
I think this course is a must to understand how IT world works. Awesome course and very good instructors and peers to learn with
By Timothy G
•Sep 23, 2018
Very good! The soft skills part was a bit longer than I would have liked, but the emphasis on good documentation is appreciated.
By Mohan T
•Feb 18, 2018
The Highlight thing is the workshop... I love this part with hands on expertise. Credit goes to the Google Team and coursera.com
By Temogen N
•Oct 22, 2023
I was suprised how well done this course was done. I wish I had something like this when I got into the business 15 years ago.
By James M
•Oct 7, 2023
This was a great introduction to IT and gave a good general idea as to what is going to be expected and covered moving forward.
By Art V
•Aug 16, 2023
Lots of useful info. I'm in the IT field and I learned a lot of new material that will be helpful with my career. Great course.
By Marcelin F S
•Jun 18, 2023
My introduction to the IT world has been mind opening and exciting and i will love to keep going because i see a future in this
By Atang L
•Jun 5, 2023
Had an amazing experience through out the course. Very understandable teaching. Everything was broken down to my understanding.
By Anu T
•Apr 26, 2023
Kõik loengud olid väga head. Kursus oli väga väga hästi ülesse ehitatud.
Suured tänud kõikidele proffidele superesitluste eest
By Jeremy C
•Feb 17, 2023
This was a great course filled with relevant information and was a great jumping off point into the realm of Technical Support.
By Karen B
•Feb 5, 2023
This course is a great introduction to technical support. It gave me a sense of how much I know and what I still have to learn.
By Eli A D R
•Feb 1, 2023
Great course, it is designed very well for independent learning. It was a lot of fun especially with the interactive tutorials.
By Yordy C
•Dec 9, 2022
Awesome course this is what every person should learn when getting into IT. A great introduction for people with no experience
By Ryan R
•Nov 15, 2022
Best learning I've experienced online. Not only does this course give a foundation it also gets you excited about the Industry.
By Victor S H R
•Nov 6, 2022
it's amazing to learn new stuff and remember things that I used to know is really good and that I'll be doing it in my new job
By Stanley H
•Oct 27, 2022
Very informative, all the instructors provided good tips and very knowledgeable. I look forward to more courses in the future.
By Dzenan p
•Oct 10, 2022
The course is extremely helping with giving people who don't know that much about IT some knowledge about it which is amazing.
By Brenda J
•Oct 2, 2022
I found that I learned a lot of new things with this course. Very informative and I feel more confident in my knowledge of IT.
By Rinnat Y E
•Aug 17, 2022
This training allowed me to develop my knowledge and a very good source of motivation in the field of technology. Thanks a lot.
By Stanley E
•Aug 3, 2022
Very Satisfied. All the facilitators had a good grasp of the subject matter they taught. And i look forward to the next course.
By Weiszenburger V
•Jul 29, 2022
The course was easy enough but it was full of valuable information. It'll get you ready to further dive into the world of IT :)