Learner Reviews & Feedback for Technical Support Fundamentals by Google
About the Course
Top reviews
JM
Feb 14, 2018
Great introduction to IT and the different standards that are used in the field. It really gives you an idea of what to expect and the different aspects that you may encounter while you're on the job.
AR
Mar 3, 2020
You were such a hit. Thanks for this course and the next five more! On behalf of our entire organization, thanks again for taking the Conference to a whole new level of education and professionalism!!
7351 - 7375 of 10,000 Reviews for Technical Support Fundamentals
By Nelson G G C
•Jul 15, 2023
Excelente contenido, el material y la preparación de los instructores hacen muy facil apropiar el contenido.
By Arina S
•May 26, 2023
Overall, the course seems to provide a good foundation for understanding and applying IT support principles.
By Daniel S
•May 10, 2023
Great course so far, going fairly quickly as it's short, concise and to the point. But still very in depth.
By Cody A
•Apr 24, 2023
Great course for learning the basics and getting you familiar with all the important concepts of IT support.
By nicholas m
•Apr 16, 2023
I enjoyed the course and learned a lot.I am excited about the future courses and what they have to offer.
By Jeff N
•Jan 22, 2023
This is the best Technical Support course. Very descriptive and concise information delivered timely. Wow!!
By Haniya K K
•Dec 31, 2022
Amazing completely loved the teaching method especially the roleplays in the last course were very effective
By William L
•Dec 7, 2022
an absolute must to get started in the IT world!
Wish more employers would appreciate the value of this cert!
By Joshua F
•Nov 1, 2022
A very informative course, I highly recommend for anyone thinking about transitioning to a new career in IT.
By Assem E O E
•Oct 15, 2022
Excellent course and full of information for beginners to start their career in IT support. I recommend it.
By Galvin V
•Aug 23, 2022
Thank you google / courera for this amazing course. It helped me a lot to learn more abou tIT fundamentals.
By MD Z H Z
•Apr 18, 2022
its a good fundamental course. For a beginner it is very essential to ibtroduce with the IT via this course.
By Darren R C
•Apr 17, 2022
An excellent and well paced course. Essential for anyone considering a career as an IT Support Specialist.
By Andrea P
•Apr 9, 2022
well-complied material, many opportunities for understandig (subtitel, written material, text slow motion)
By Steve W
•Mar 27, 2022
Great course! Looking forward to the next 4 and then earning my Google IT Support Professional Certificate!
By Donna G
•Mar 11, 2022
An easy to understand course with great info. I learned a lot and can't wait to continue to the next course.
By Sergio R
•Mar 5, 2022
I learned new knowledge and skills, in Binary code, Customer Support, Linux and Troubleshoting situations.
By Chelsi L
•Feb 23, 2022
Just the right amount of information at the right time. Perfect for those looking for a 101 on tech support.
By Sunday M
•Dec 21, 2021
thanks google for the course, i can now confidently work on hardware maintenance and software installation.
By 2K19/CO/134 E S
•Dec 10, 2021
This course has really helped me to crack lot of of things I didn't know as Student of IT. Thanks so kindly.
By Oluwole A
•Dec 4, 2021
Very Insighting for a beginner as it details all steps needed to get to an appreciable level in the career.
By César T
•Dec 3, 2021
I feel I can get back in the game. I'm very thankful and looking forward to keep learning. Excellent course.
By Dwayne R
•Oct 22, 2021
The course was fun and worth the painstaking hours to learn the awesome features and terms of computer work.
By Garrett D
•Sep 22, 2021
Excellent place to start as a budding IT person and also a good refresher! Very detailed and percise course.
By lorin r
•Aug 6, 2021
excellent compact course that goes through the fundamentals of IT support. The self paced nature was great!