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Learner Reviews & Feedback for Technical Support Fundamentals by Google

50,286 ratings
13,055 reviews

About the Course

This course is the first of a series that aims to prepare you for a role as an entry-level IT Support Specialist. In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews


Mar 06, 2018

Awesome course designed by google. Thank you very much. Knowledge gained in just introductery leactures started burning desire in me to complete whole syllabus. Every bit of program is worth the time.


May 16, 2020

I actually have some experiences in IT so doing the course was very easy for me, but the content is awesome. It will be really beneficial for a beginner. I am looking forward to complete next courses!

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7876 - 7900 of 10,000 Reviews for Technical Support Fundamentals

By Frank N

Aug 29, 2020

very well organized content

By Aditya M

Aug 20, 2020

Amazing learning experience

By Jesna J

Aug 13, 2020

great course to start with.

By Abdul K

Aug 12, 2020

Its quite easy but Worth it

By Conway T

Aug 12, 2020

I truly enjoyed this course

By Shravya R N

Aug 11, 2020

This course was very useful

By Hassan F

Aug 11, 2020

Great and yes learned a lot

By Alan A D

Aug 10, 2020

lovely and made interesting

By anant k

Aug 09, 2020

The most beneficial course

By Jean K

Aug 04, 2020


By sadhika p

Aug 03, 2020

Great! this is very helpful

By Mark B

Aug 03, 2020

Awesome. I learned so much!

By Kai H

Jul 29, 2020

Lot's of useful information

By Mudashiru A A

Jul 28, 2020


By Maria E P B

Jul 11, 2020

Excelente, recomendado 100%


Jul 11, 2020

Great Learning Experience!!

By Maykon N

Jul 03, 2020

Muito bom curso, recomendo.

By Jesus S

Jul 01, 2020

Great course learned a lot!

By Lingam V k r

Jul 01, 2020

Loved it easy to understand

By Putra W

Jun 29, 2020

its a great course.. thanks

By Abel J C

Jun 25, 2020

This course was excellent..

By Anup B P

Jun 21, 2020

best for fundamentals of IT

By Ayushi R

Jun 15, 2020

it was a great experience .

By matthew b

Jun 13, 2020

Amazing course from Google!

By Crhistian A G U

Jun 10, 2020

Very educative and complete