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Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
148,669 ratings

About the Course

This course is the first of a series that aims to prepare you for a role as an entry-level IT Support Specialist. In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

AH

Oct 3, 2018

Starting from scratch, I feel like I've gained a great basic understanding of IT support. It was informative, and it has motivated me and left me hungry for more. I am pumped to start the next course!

ON

Oct 17, 2022

It was indeed an interesting journey to the I.T world. I enjoyed every bit of the course and the instructors did a great job. Thanks to the Coursera and Google team for this life changing opportunity.

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7901 - 7925 of 10,000 Reviews for Technical Support Fundamentals

By Sophia

Apr 15, 2021

I like this learning format. I have been able to learn things I previously thought were too difficult.

By Terry M

Apr 13, 2021

I absolutely love the labs, they only help solidify to skills that I have and the ones I have learned.

By Misael C

Apr 11, 2021

El curso es muy interesante y sobre todo tiene temas fundamentales para el inicio de una carrera en TI

By Samir T

Feb 2, 2021

Thank You for this Great courses. I have learnt a lot of information. Highly recomended course is this

By Geovanny D

Dec 21, 2020

Very interesting. Great introduction to I.T. for computer basic knowledge to computer using beginners!

By Adam P L

Nov 28, 2020

Good instruction helps you decide if this is a good fit for you before you get too deep into training.

By Zachery K

Nov 22, 2020

Aside from one lesson not having Gimp on it to uninstall, great class, very informative, and relevant.

By Austin D

Nov 21, 2020

I feel like this course is a great way to get someone started on the path to a career in the IT field.

By Jo A a T

Nov 7, 2020

ITS BEEN AMAZING!!!! ..I CANT WAIT FOR THE NEXT ONE!!!!...THANK YOU SO VERY MUCH FOR THE KNOWLEDGE...

By Aaron V

Nov 7, 2020

Thank you so much google for providing courses like this to people who are interested in the IT field!

By Farhath M

Nov 2, 2020

i learnt alot that i dont even know before i hope this course will help me build ma career in IT field

By Mzwakhe L

Oct 23, 2020

I've learned a lot from this course and gain skills I could use at work to troubleshoot some problems.

By Tanvir A

Oct 17, 2020

It was a great experience for me from learning from some the amazing instructors that I have ever met!

By Oussama B

Oct 5, 2020

Special thanks for the Google & Coursera and all the teachers, guests ..., for this amazing content <3

By Vishalkumar H M

Sep 20, 2020

This is quite useful course, learning material provided is unique beginners can learn a lot from this.

By Arnold B K

Sep 20, 2020

Great course to learn all the fundamental tools and skills necessary to succeed in an IT Support role.

By Carlos A

Sep 4, 2020

This was an excellent course. Thank you very much for all your hard work putting this together for us.

By Honest Z

Aug 29, 2020

It was really an awesome time and well spent learning great and awesome skills. Thank you Google team.

By Aniket P

Aug 27, 2020

Amazing! A must for everyone who is looking for Computer Fundamentals or simply looking for knowledge.

By Jay W

Aug 25, 2020

This course is great. The lab environment can be a bit sluggish, but otherwise, it is amazing content!

By Gurpreet S

Aug 22, 2020

The Instructors are quite impressive and teach the things with examples from real life. Feeling great!

By Pablo C P S

Aug 21, 2020

Me encanto el curso, estoy seguro que lo aprendido me va a servir mucho en mi trabajo como Soporte TI.

By Zakareia S

Aug 14, 2020

wow, amazing work guys.

I'm motivated and learned a lot, and will finish this professional certificate

By Chrissa S

Aug 7, 2020

This course was a great introduction to the fundamentals of various aspects of technology and IT work.

By Ryan D

Aug 2, 2020

This is a great course for giving you a global idea of the fundamentals needed in the IT Support Role.