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Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
149,605 ratings

About the Course

This course is the first of a series that aims to prepare you for a role as an entry-level IT Support Specialist. In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

JC

Mar 11, 2024

Very informative and easy to understand for beginners like me. Kudos to the team who made this course possible and a very big thank you to all the instructors who share their time and knowledge to us.

AK

Jun 12, 2020

Thank you very much for this amazing course, I learned a lot and I am very excited to start a career and to apply what I have learned. Thank you very much to all the lecturers and thank you to Google.

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8251 - 8275 of 10,000 Reviews for Technical Support Fundamentals

By Briana W

Sep 17, 2023

This course really helped me to learn about the beginning of IT. I recommended taking this course!

By Larry J B J

Sep 17, 2023

Was very informative and has helped me a lot to begin my goal of becoming an IT support specialist

By Jamie C

Aug 27, 2023

Good pace; I really enjoyed that the course used terminology that was not full of industry jargon.

By ENRIQUE H G R

Jun 27, 2023

Aprendí mucho y estoy ansioso de seguir adquiriendo muchos mas conocimientos :) el cielo es limite

By Hafiz A A

Jun 26, 2023

Absolutely great course for beginners who intend to kickstart their IT career. Highly recommended.

By Hasan M

Jun 22, 2023

A very interesting course. I liked the way how all technical terms were explained in very easy way

By Raja M

Mar 20, 2023

Thanks Google your Knowledge & Understanding skill was Awesome i love that all videos assignments

By ERUGOH D M

Feb 10, 2023

This course has been so helpful in growing my IT skills. Thank you, Coursera for this opportunity.

By Md.Shazid A H

Feb 3, 2023

I want to change my name on the certificate it's wrong. I think it didn't count as my middle name.

By Trevor J L

Dec 13, 2022

I have had a phenomal experience with this course thus far, and I am excited to continue learning.

By hector c

Dec 4, 2022

Me parecio un curso excelente desarrolla muy bien sus temas de una forma agradable para el usuario

By Nikolaos R

Oct 17, 2022

It was a really good experience and i really liked all the knowledge that i got from this course!

By Rizwan M

Oct 7, 2022

Great learning experience, Really helped me alot with my Computer basics. Thank you NpowerCanada.

By Mauricio F H V

Oct 3, 2022

Thank you for this great start on the technical support knowledge you have shared. Congratulations

By Rishikesh K

Sep 19, 2022

Very nice courses and they taught so nicely that there were no doubt.

Thank you all the teachers.

By Benjamin B

Jul 11, 2022

I have really enjoyed this course and very ready to continue with the next topics when it is due.

By Tanisha

Jul 5, 2022

I am learn many new things in this coursara . so thank youso much for this favour and opportunity.

By James F

Jun 24, 2022

Great overview of all the topics that are going to be covered more in depth in the coming courses.

By Emanuel G

Jun 20, 2022

great way to spend my down time! i enjoy learning new things! thanks google for this opportunity.

By Emmanuel Y A

May 4, 2022

Can't think of anything more insightful than this course, beginner friendly and knowledge in-depth

By aaron h

Apr 30, 2022

Wonderful introduction to IT support. Lots of great core information to build a strong foundation.

By V S S V

Apr 28, 2022

Nice Course we can learn the fundamentals and are used for the google IT Support role in a company

By Nanda A

Mar 22, 2022

If you wanna understand the Fundamentals about IT,joining this course won't let you regret for it.

By Janina O

Jan 28, 2022

The short quizzes during informational videos really help to retain important steps and processes.

By Adeleke A B

Jan 4, 2022

I've been in the IT world but this course exposed me to some things that I don't understand before