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Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
150,199 ratings

About the Course

This course is the first of a series that aims to prepare you for a role as an entry-level IT Support Specialist. In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

BM

Jul 30, 2018

I am working in IT and wanted to do a refresher on the fundamentals and this course is really worth it. Good job Google and thank you for an affordable solution to getting my refresher and certificate

AK

Jun 12, 2020

Thank you very much for this amazing course, I learned a lot and I am very excited to start a career and to apply what I have learned. Thank you very much to all the lecturers and thank you to Google.

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8676 - 8700 of 10,000 Reviews for Technical Support Fundamentals

By Daniel S

Jul 17, 2020

I love the content, the practical approach and real life situation this course made us through.

By Shahil e

Jul 10, 2020

Very Nice Course. Thank you, Coursera for providing such this type of high-level course online.

By Betty G

Jul 7, 2020

I enjoyed taking this course. I learned some important tools and I also gained some confidence.

By vasanth M

Jul 4, 2020

Thank you Coursera and Google, they both made the online education look easy and understandable

By Mac-Noble B

Jun 26, 2020

This is a great introductory course that really lays the foundation for a successful IT career.

By Amber T

Jun 7, 2020

Excellent intro course to the IT field that even the most beginner of beginners can understand.

By Joshua D

Jun 7, 2020

Easy to use. Simple instructions. Instructors are very knowledgeable. Great intro to IT Support

By Thangaraj T

Jun 6, 2020

A very useful course. Thanks to all the presenters for sharing their knowledge and experiences

By John

May 16, 2020

A great starting point for people wanting to become familiarized with computers and technology.

By Sahil D

May 16, 2020

it was a great experience to complete this course its give me motivation to make a career in IT

By ANKUR V

May 15, 2020

IT was a fresh adventurous experience to get online classes and quiklabs activities. Thank you.

By Abel A

May 9, 2020

Very supportive cousrse for people who want to lay down a founadtion in Information Technology.

By Dana F G

May 6, 2020

Excellent Training Experience I'm looking forward to the next 5 remaining section/courses

Thanks

By JATIN M

May 6, 2020

very much informational and helps you decide in which IT field you wanna advance your career in

By Satyam H

Apr 27, 2020

Content may be a little less emphasized, maybe for people from non-IT backgrounds.

Thanking you.

By Caleb Q

Apr 24, 2020

This course is fantastic. Very easy to follow and a great starter on the path into the IT world

By Naheem A

Apr 23, 2020

Excellent and well presented course. All of the topics were on point and relevant to the course

By Rochelle A

Apr 19, 2020

I love all the information in this course and the way it was put together for me to understand.

By Eugene A S

Apr 8, 2020

I really did enjoy the way this course was laid out. I would have like more time using the lab.

By Abhijit C

Apr 8, 2020

After the completion of this course I know so many IT related things what I didn't know before.

By Emmanuel L

Mar 22, 2020

Awesome course filled with so much information and skills that you will use In your daily life!

By Pedro H d F B B

Mar 19, 2020

If you want to know what the Technical Support profession looks like you should do this course.

By Brandie T

Feb 6, 2020

I was a great experience and it really helped to build my confidence in the IT support world!!

By KUNAL D

Jan 26, 2020

The feeling to get all study material and course guidelines from our mentors were just amazing.

By bindu g

Jan 22, 2020

It was an excellent course to start with and know what is the role of an IT Support Specialist.