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Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
150,199 ratings

About the Course

This course is the first of a series that aims to prepare you for a role as an entry-level IT Support Specialist. In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

PL

Aug 1, 2020

excellent, the content contemplates fundamental concepts in many areas, allowing participants to have a clear and general view of the world of it support regardless of prior knowledge. Congratulations

DH

Nov 13, 2019

I loved how useful all of the information in this course was. I love how much the instructors really seemed to be so in love with their careers. Its the most fun I've had learning in a very long time.

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9151 - 9175 of 10,000 Reviews for Technical Support Fundamentals

By Yasir a

May 4, 2021

I loved the course and how everything was put together. I learned a lot and will continue.

By Mauricio A

Apr 26, 2021

Amazing and so much fun. It really inspired me to learn more and gain further experiences.

By Grace M

Apr 15, 2021

This was a wonderful and informative course, I hope to learn more about the IT world soon!

By SALVATORE D M

Mar 18, 2021

Was really nice to learn new things... i will for sure continue with the next level course

By SEPTIN L M

Feb 26, 2021

Thank you Coursera and me i can finish this course. The material is very clear and complex

By Harold C ( ́

Feb 8, 2021

Excelente programa, deseo continuar estudiando en este programa por los siguientes 6 meses

By Camilo D O H

Dec 1, 2020

The course is very friendly and informative wich make it easy to understand and rewarding.

By Sourabh a

Nov 29, 2020

i am so impressed that coursera has talented & very good influencer as well as technician.

By Todd S

Nov 13, 2020

It's a good first step in the support process. I enjoyed how the information was provided.

By Aaron D

Nov 7, 2020

Such a great introduction to the course. Looking forward to completing the certificate. :)

By Najwa A

Nov 6, 2020

i wish there will be lot of hands on task like qwiklab because it is easier to understand.

By GK T

Nov 5, 2020

I am very excited to say I finished this course, it was very informative and fun to learn!

By latha n

Nov 5, 2020

The course was very helpful to me to learn the fundamentals. Expect more courses like this

By Karl I I

Oct 30, 2020

I have learn a lot of stuff and good industry practices with real life hands on experience

By Jeric E

Oct 29, 2020

This is a great course. I learn new things especially during hands-on labs using qwiklabs.

By ROMMEL I E C

Oct 25, 2020

he aprendido cosas nuevas y me siento feliz por haber descubierto el fascínate mundo de TI

By Joel C (

Oct 20, 2020

Awesome course of newly graudated students and no idea what's IT all above. Thanks Google.

By Sheikh Z A

Oct 15, 2020

It was a great course taking up and learning the basic necessity of IT support specialist.

By Roland M

Oct 4, 2020

Very simple and interesting. I learned a lot from this course. Thanks google and coursera!

By SFA P L S Y C

Sep 14, 2020

I really have enjoyed the elearning process of the module! Reflection.. Thank you, Google!

By Sharon C

Sep 6, 2020

This course was very easy to follow. The modules are user-friendly and easy to understand.

By Pavel N

Aug 30, 2020

Amazing experience. I will definitely squeeze everything out of this course for my future.

By Nurlan A

Aug 15, 2020

It was interasting course I had learn Remote desktop connection and working with Linux OS.

By Sunil M

Aug 13, 2020

I was struggling to complete my Linux part. today i have successfully completed the same.

By Oscar D

Aug 2, 2020

Great Starting point for getting the building blocks and understanding the role IT serves.