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Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
149,540 ratings

About the Course

This course is the first of a series that aims to prepare you for a role as an entry-level IT Support Specialist. In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

CR

Jul 18, 2020

This is such a wonderful course that I had ever. Especially that role plays in week-6 about customer service is pretty awesome. Thank you google for making us knowledgeable and enjoyable both at time.

ST

Mar 24, 2022

Very good overview that was quite informative. I appreciate the format of the course with the videos, quizes, discussion and assignments. I look forward to the next courses and completing the program.

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9376 - 9400 of 10,000 Reviews for Technical Support Fundamentals

By Risanti

Mar 17, 2021

As a beginner, this course is easy to understand and makes me enjoy the learning process

By Niels B

Feb 16, 2021

I really liked the part about assembling a desktop computer. It was extremely well done.

By jeffrey g

Feb 10, 2021

this is really amazing and nice too because it is free. thank you google, i learn a lot.

By Siddhardh D

Feb 5, 2021

For someone who just wants to get started with computers, this is a really great course.

By Abhishek G

Jan 28, 2021

Very Good course designed for beginners as well as professional to sharpened there skils

By J L

Jan 17, 2021

It was a nice intro the tech support. Much higher quality than some others I have taken.

By Shubhra K

Jan 15, 2021

I really liked the course as it is provides a quick review of the computer fundamentals.

By Kyle H

Dec 9, 2020

Very informative course. I have already learned a lot and I am excited for the next one!

By Paindla N r

Dec 2, 2020

VERY GOOD AND KNOWLEDGABLE COURSE AND THE WAY THEY TAKE THE LAB SESSION IS SIMPLE SUPERB

By Adinkrah J A

Nov 25, 2020

Come and get the best knowledge from google courses and you will be happy and good to go

By Earl L P

Nov 13, 2020

Brilliant course it can help a lot of people who wants to engage in this type of career.

By Carlos A G S C

Nov 8, 2020

me gusto mucho ,muy didáctica la forma de enseñar el contenido y el tema de los examenes

By L. H

Nov 2, 2020

I really enjoyed this introduction to the c=vast world of IT. Can't wait to learn more!

By ABHAY K

Oct 20, 2020

I recommed everyone please do this course at once even if you are not in tecnical field.

By Esam a

Oct 16, 2020

everything about how to deal with the computer, the history bout how the invent first PC

By Ahmed R S A

Oct 8, 2020

I rely Like to thanks you about this course is every cool and awesome, then to next time

By Joseph I

Oct 6, 2020

The course content as well as the delivery was simply awesome, I enjoyed every bit of it

By Stephanie W

Oct 1, 2020

This course was very helpful and clearcut in laying down the fundamentals of IT support.

By Rian M

Sep 26, 2020

Quick and easy guided course. Highly recommend to anyone even slightly interested in IT.

By Eoi Z

Sep 22, 2020

Great for people who don't have any experience and is looking for a starting point in IT

By Nimesh B (

Sep 22, 2020

This course gives you the fundamental that you require if you are going to get into IT.

By Yorman S

Sep 21, 2020

The course has been very good! I have learned a lot and I want to continue learning more

By ahmed I

Sep 11, 2020

a very interesting courses , that helps you not only in the job but in your daily duty's

By MANOHAR

Sep 3, 2020

Thank you for your love and support, Without your support, I can't complete this course.

By Donna A

Aug 31, 2020

Excellently rendered material, they way it's presented is easy to follow and comprehend.