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Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
149,408 ratings

About the Course

This course is the first of a series that aims to prepare you for a role as an entry-level IT Support Specialist. In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

SS

Feb 3, 2022

Great course for beginners and experts. Easy to understand and a good refresher for those who have been into IT for a long date. Recommend it to everyone looking for a high quality course on coursera.

ES

Jun 2, 2020

This was a very fun course! I really enjoyed the style and pace of the information given. A lot of technical information was given while the course made it easy to take in and comprehend the material!

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9576 - 9600 of 10,000 Reviews for Technical Support Fundamentals

By Michael " K

Jan 5, 2023

Phenomenal course, learned a few things. I think this is a perfect introduction to IT.

By Kristen K

Nov 12, 2022

Easy to follow along course, jam packed with alot of great entry level IT information.

By Ádila C

Aug 2, 2022

Curso maravilhoso. Nova visão sobre o mundo da TI, suporte ao usuário e muitas coisas.

By Boingotlo D

Jun 29, 2022

Good course indeed, well planned to be the first course as it dusts of the rust in IT.

By Hossam A

Jun 6, 2022

Thank you so much for all of you, it is really an amazing work and amazin instructors.

By Rifito H V

May 17, 2022

Sangat bagus dan tersusun untuk menambah ilmu dan keahlian dalam mengembangkan karir.

By Charlie F

Mar 30, 2022

this is outstanding tool to learn something new or to refresh the basic of the field.

By Avtar S

Mar 17, 2022

Well paced, it really helped me overcome some issues I had before. Thanks to everyone.

By Darren

Jan 26, 2022

Great job keeping the content clear and concise and easy to follow. Thank you so much!

By John W R P

Jan 21, 2022

The course was very interesting and helped me a lot both professionally and personally

By Deleted A

Nov 30, 2021

This was the best choose I ever made. I love to learn new things that I'll like to do.

By Levy S

Nov 15, 2021

Great foundation principles to introduce us all to the ocean of technology that is IT.

By Sonny C

Oct 14, 2021

This has been challenging and eye opening, I am excited about the possibilities in IT.

By Robinson L G G

Sep 24, 2021

He tomado muchos cursos en línea, este se lleva el premio al mejor de todos, sin duda.

By Jayasimha G

Sep 17, 2021

Helped us out with Basic Fundamentals of computer and operating system and networking.

By Nuno v

Aug 31, 2021

Very well structured. Anyone can do this, no matter their level of exp with computers!

By Innovator G K

Aug 19, 2021

A great course in deed! I l feel confident to start my journey into IT Specialist job!

By luis f p

Aug 14, 2021

the reason I gave it 5 stars that it give you the basic of the computer to help others

By Dumisani M

Aug 11, 2021

Great course! I've learned a lot of things and looking forward to learn more courses.

By Aref G

Aug 8, 2021

Perfect course, especially topics about interacting with customers was awesome! Thanks

By Minh N

Jul 30, 2021

I am glad I did this course. It is making me feel smarter each time I complete a week.

By hassan a

Jul 23, 2021

It was fun experience in first IT steps. I am looking forward to complete nxt course.

By Marcio F

Jul 7, 2021

Excellent course! Thanks to everyone involved and dedicated to creating this training.

By Sanjeet S

Jul 3, 2021

The best course from Google for getting entry for new comers like me in IT Industry .

By Jon C

Jun 24, 2021

This course is a solid ground for anyone who is starting in. and/or interested in I.T.