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Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
148,669 ratings

About the Course

This course is the first of a series that aims to prepare you for a role as an entry-level IT Support Specialist. In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

AH

Oct 3, 2018

Starting from scratch, I feel like I've gained a great basic understanding of IT support. It was informative, and it has motivated me and left me hungry for more. I am pumped to start the next course!

ON

Oct 17, 2022

It was indeed an interesting journey to the I.T world. I enjoyed every bit of the course and the instructors did a great job. Thanks to the Coursera and Google team for this life changing opportunity.

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9776 - 9800 of 10,000 Reviews for Technical Support Fundamentals

By Tyler Z

May 15, 2023

Learned so much Defiantly a great start for people wanting to get in to any IT role

By UTKARSH J 2

Apr 24, 2023

The course was very fun and informative

I learned a lot

thankyou Google and Coursera

By Camyiron C

Apr 22, 2023

I love learning and have truly enjoyed the knowledge I have gained from this course.

By Abdul A

Apr 15, 2023

I have really learn a lot of IT support

the best part is doing practical with theory

By Lovelyn T

Oct 11, 2022

cours parfait et tres complet j'ai pu apprendfre sans soucis durant tout le cours.

By Riz K

Sep 23, 2022

This course covers all the IT Support fundamentals nicely. Really well put together!

By Chinenye . E

Aug 26, 2022

Very educative and interesting program. I learned a lot from the program. Thank you.

By Shak M S R

Jul 16, 2022

Tremendus job, thnaks to Google and Coursera for arranging such a supportive course.

By Michelle J

Jul 9, 2022

Very informative with a good foundation of knowledge given on the fundamentals of IT

By Hari V

Jun 19, 2022

Great to all the stuff that an IT technician do. Thank you coursera for this course.

By Natrina L

Jun 18, 2022

Don't wait to do this course you know way more than you think and it is informative!

By Caitlin W

Jun 7, 2022

Really helped me understand the scope of IT and gave me solid footing to learn more!

By Mandy W

Jun 6, 2022

I learned a great deal with this introductory course and I am excited for round two!

By Waqas A

May 30, 2022

Amazing experience of learning sooooo many technical things about windows, linux etc

By Angela i U

May 20, 2022

This was interesting, informative and worked at the right pace and depth of content.

By Dyan V

May 14, 2022

A very informative course for begineers & for any tech people in need of refreshers.

By Gurpal S G

May 11, 2022

Really good course for IT, really useful and good. Great for problem solving too!!!

By Alberto C

May 10, 2022

From basics to medium about of concepts of IT Support, I'd very recomend this course

By Jason “ E

Apr 27, 2022

It was a very fun and easy to understand course, I appreciate it and learned a lot!

By SHYAM K V K

Apr 18, 2022

The way of presentation and details are easy for understanding each points detailed.

By Angela M

Jan 7, 2022

This course was very inforative and helpful if you are just getting in to computers.

By Ashwani g

Dec 30, 2021

this course provides all the basic knowledge of computer fully.it also easy to learn

By Carol M C

Dec 26, 2021

Great Course . Easy to understand delivery and I enjoyed the lab part of this course

By Joseline T

Nov 15, 2021

This was fun and I am glad people can go at their own pace to get their certificate.

By Samuel W J

Oct 26, 2021

I really enjoyed this introduction. It was fun and challenging, but not impossible.