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Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
149,435 ratings

About the Course

This course is the first of a series that aims to prepare you for a role as an entry-level IT Support Specialist. In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

AL

May 7, 2019

Great course for beginners and experts. Easy to understand and a good refresher for those who have been into IT for a long date. Recommend it to everyone looking for a high quality course on coursera.

JP

Apr 26, 2020

Great course for beginners and experts. Easy to understand and a good refresher for those who have been into IT for a long date. Recommend it to everyone looking for a high quality course on coursera.

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9926 - 9950 of 10,000 Reviews for Technical Support Fundamentals

By Wong H A

Apr 6, 2022

very fun, very hands-on. much better than 90% of the courses in this entire website

By Brandon H

Apr 3, 2022

definetly make me feel way more confident abount applying for jobs in the IT Field

By Christopher V

Mar 1, 2022

Loved the refresher! This is on point and excludes all the unneccesary information!

By Deleted A

Feb 24, 2022

I advise everyone to take it and try to get a job throw it before any other choice.

By Steven G

Dec 28, 2021

Very informative and helpful (Also the Flexibility with the time spent was AMAZING)

By Liz F

Nov 7, 2021

I enjoyed this course. It opened my mind to the possibility of learning technology.

By Benjamin S

Nov 3, 2021

Thank you, i am glad there is course like this and looking forward to more learning

By Paul M O

Oct 19, 2021

This is a great certification, really enjoy the knowledge gain and the instructors

By Henry T

Oct 11, 2021

Very good material that was presented and quizzed on with real-world scenarios too.

By Wilking M L

Oct 10, 2021

Very Simple And sometimes Challenging It's Great To Get in to The IT Support World.

By Khaled k

Oct 7, 2021

What a nice full info course, thanks to Google to provide such an online platform.

By Nasser Z

Sep 29, 2021

Thank you so much for this amazing journey and i can not wait for the ones to come.

By Cindy L S

Sep 19, 2021

I enjoyed the class, thought the pass was good and looking forward to more classes.

By Claretha B

Aug 30, 2021

Great information overall broken down simply into segments. Makes it easy to learn

By Marco G

Aug 28, 2021

Very beginner oriented, but useful to get you in the mood for more advanced topics!

By Lynn W

Aug 9, 2021

Definitely advice to take this course especially those who wants to enter IT field.

By Kushal K

Aug 5, 2021

Very interesting fundamental knowledge everyone working with computers should have.

By Kaan P

Jul 30, 2021

If you want to get into IT, this course is one of the best options on the Internet!

By 7 d s

Jun 27, 2021

I am very very happy with this course , and I want to tell you thank you very much.

By Vimalraj N

Jun 17, 2021

This is an amazing starter pack for those who wish to be an IT support specialist.

By Vanessa B

Jun 10, 2021

Great start, good introduction to basics, ready to learn more in-depth information.

By Jordan S

Jun 4, 2021

Loved learning about all the different careers that can be taken In the I.T. field.

By Diana A

Jun 1, 2021

Interesting course, challenging sometimes for someone with no technical background.

By Kwizera E

May 27, 2021

I learned alot from it Thanks Google and Coursera for providing such awesome course

By wendy o

Apr 26, 2021

Amazing program. I love every minute of it because the material was so fascinating!