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Learner Reviews & Feedback for Types of Conflict by University of California, Irvine

916 ratings
228 reviews

About the Course

Conflict is everywhere and it is impossible to avoid conflicting viewpoints. However, not all conflict is bad, nor is it inherently negative. How conflict is handled makes all the difference. It is through proper identification and understanding of conflict that allows for effective resolutions, some of which may yield positive outcomes. In this course, we will examine the different types of conflict, how to understand and embrace the positive aspects of conflict, and how to successfully navigate conflict to positive resolution. This course presents the material though video lessons, case studies, and interviews. In each module students will be presented with in-video quiz questions to test their understanding. To further their mastery of the content students will also be asked to complete two peer reviewed assignments. Upon completing this course, you will be able to: 1. Identify the different types of conflict 2. Illustrate the positive aspects of conflict 3. Provide examples of positive ways to deal with conflict...

Top reviews


Mar 9, 2021

Great course! I learned very insightful approaches to conflict. Also, there are plenty of excellent literature the instructor prescribes as complementary reading that enriches the learning experience.


Sep 6, 2019

Understanding the types of conflict will allow for clearer directions on resolution to said conflicts. Understanding that conflict can allow growth of a team is helpful in one's everyday business.

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176 - 200 of 225 Reviews for Types of Conflict

By James T S

May 12, 2016

Great course. I appreciate the work that went into it.

By Dianne M

Aug 30, 2020

It was a great course. Lots of instruction .


Oct 11, 2017

very ineresting. look forward to continue

By Chelsea W

Jul 6, 2020

Professor is a little too monotoned

By Fabio H

Nov 8, 2016

Great intro to conflict resolution.

By Anne G

Sep 18, 2019

Good basic information to build on

By Kamaria

Mar 30, 2021

This was a great course overall.

By Nicole S

Apr 15, 2019

Good content. Good presentation.

By Mariya K

Jan 13, 2019

Very systematic and informative.

By Mike P

Dec 10, 2020

Nice approach and explanations

By Uda W

Sep 4, 2016

So helpful. I learned a lot.

By Mimibullybug Q

Dec 8, 2015

Excellent course content.

By Dharamkar s

Sep 16, 2016

Nice course. Informative

By ugobest E

Mar 16, 2016

highly interesting...


Mar 12, 2019

fluid and usufull

By Diamond T

Feb 1, 2016

Very good class

By Andréa G P

Oct 6, 2015

nice course.

By Renato F M F

Sep 28, 2016


By Edward M

Jun 4, 2016

Good course

By Ismail Y A

Jun 8, 2016

Very Good

By Shantanu G

Mar 27, 2020


By Ronnie B

Apr 3, 2020


By Nicolas P

Aug 24, 2018

Good class overall and a topic that any manager should master before even taking office. However, the tone of voice and the talking speed during some part of the course are too slow and give the impression that its filling a void. Some part could be more lively.

However, the interviews are really insightful and provide a great "hands-on" feeling which is very welcomed.

By Daniel M

Nov 14, 2016

I definitely would recommend more essential books and maybe TED Talks as well.

Great books on communication were written by William Ury

Getting to Yes

Getting to Yes with yourself (essential book)

Beyond Reason

By Viktoriia S

Aug 18, 2017

Hard language, some teachers are talking too quickly and hard to understand what they are saying. Not good structure of lessons. I would add lectures to read after videos, to make it more understandable. And also some some test to add. I didn't have this problem with UCI course Project Management which I liked a lot.