Learner Reviews & Feedback for Understanding User Needs by University of Michigan
About the Course
Top reviews
TJ
Jul 9, 2020
I really enjoyed this class and felt it was a great start to learning how to conduct user research. The professor, Kentaro Toyama, is also a fantastic teacher even with teaching via recorded video.
MV
Oct 11, 2020
This course has really exceeded my expectations, each of the exercises that are raised lead you to a complete understanding of the strategies to follow to understand the needs of the user.
26 - 50 of 89 Reviews for Understanding User Needs
By Vaisali K K
•May 25, 2020
It was a very engaging course. I honed my interviewing and observation skills through this course and its assignments. I highly recommend it.
By Laxmi M
•May 17, 2020
A very good course in building the idea to a person regarding how the process of the building an product should go starting from user needs .
By Daniel S
•Oct 30, 2020
The methodologies learned in this program are applicable not only to UX research but to many other fields. I recommend this course at 100%.
By Jessica C
•Oct 29, 2019
Interesting lectures and fun projects. I feel I learned a lot of useful info about conducting preliminary UX research with users.
By Ingy S
•Oct 4, 2021
The course presented the process in a very smooth way that leaves you with tones of new information yet with no suffer to digest
By Ili S
•Apr 6, 2020
I absolutely recommend this course. Brilliant professor and excellent exercises, the right mixture between theory and practice!
By William A
•Jul 17, 2019
I really like this lecturer, he gives lots of good examples and analogies for the principles taught in this course. Well done.
By Perla G
•Jun 29, 2020
It helped me understand and develop the skills of investigation, obesrvacion and report writing, as well as the person model.
By Bernadette A M
•Feb 16, 2020
Excellent course. I really learned a lot about evaluating UX design through information acquired by interviewing users.
By Unnati P
•Aug 15, 2020
Found this course very interesting and gained valuable skills which can be applied to multiple subjects of inquiry.
By Sonakshi
•Jun 8, 2020
The teacher is great. The hands on practical assignment are a must do it really helps in deeper understanding.
By Jennifer G
•Apr 7, 2020
Great class; really learned about interviewing and qualitative research! Great instructor and helpful videos.
By Visali o
•Jun 9, 2022
The Course was interesting and engaging. Course Instructor did a good job explaining concepts in a simple way
By Juan C C M
•Jan 23, 2020
Loved this course. I applied the assessment activities directly on my work projects and they really worked.
By Maria S
•Feb 29, 2020
Very good introductory course on semi-structured interviews. observations and analysis of qualitative data
By Ha I P
•Sep 4, 2020
Wonderful! the lectures are well put together, and the projects are informative and fun as well :)
By D'Andra M
•Aug 30, 2020
I loved Professor Toyamo! He kept it interesting and the affinity wall project was pretty cool
By Meng-Chun H
•Aug 3, 2020
A practical and useful course which well integrates methodology with a hands-on project.
By Adam W
•Feb 26, 2021
I enjoyed this course. It gave me the skills to begin developing my first case studies!
By Madalyn T
•Nov 4, 2020
This is a great course! The instructor is engaging and clearly communicates ideas.
By ROBERTO P G
•Apr 21, 2021
FANTASTIC COURSE WITH HELPFUL MATERIAL AND REALLY EXPLAINATORY VIDEOS, LOVED IT
By Đurđa S
•Sep 28, 2020
I enjoyed this course so much. The professor is great and I have learned a lot.
By Darus H
•Aug 5, 2020
This course very excellent to studying and dive into user experience research.
By Michelle P
•Aug 17, 2020
This was a great experience creating a user interview and report of findings.
By Yixin Z
•Oct 16, 2019
good course with great instructor and assignments to learn user reaserch
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