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Learner Reviews & Feedback for Improving Communication Skills by University of Pennsylvania

4.7
stars
1,413 ratings
375 reviews

About the Course

Learn how to communicate more effectively at work and achieve your goals. Taught by award-winning Wharton professor and best-selling author Maurice Schweitzer, Improving Communications Skills is an essential course designed to give you both the tools you need to improve your communication skills, and the most successful strategies for using them to your advantage. You'll learn how to discover if someone is lying (and how to react if they are), how to develop trust, the best method of communication for negotiation, and how to apologize. You'll also learn when to cooperate and when to compete, how to create persuasive messages, ask thoughtful questions, engage in active listening, and choose the right medium (face-to-face conversation, video conference, phone call, or email) for your messages. By the end of the course, you'll be able to understand what others want, respond strategically to their wants and needs, craft convincing and clear messages, and develop the critical communication skills you need to get ahead in business and in life....

Top reviews

MG
Mar 11, 2020

This course surpassed my expectation. I can not only apply what I have learned in my professional life but also can help me to improve some personal aspects, like communication with my family members.

SP
Sep 9, 2020

An absolutely wonderful course on communication skills. Its a course every professional should take as it teaches the very basics of communication that we all should incorporate and practice everyday.

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251 - 275 of 368 Reviews for Improving Communication Skills

By Mellisa

Apr 9, 2020

keep it up!!

By RACHEL H

May 20, 2019

great course

By Shauhow W

Oct 25, 2017

very useful!

By Kevin P

Mar 24, 2020

Good course

By Altaf G

Aug 29, 2017

Good course

By Olufunke A

May 22, 2020

Excellent!

By Vinnette G

May 13, 2020

Excellent!

By Reina R

Mar 23, 2020

EXCELENTE.

By Anissa B

Jul 18, 2017

Excellent!

By David I A

Aug 21, 2020

Excellent

By Felippe A A S

Jul 15, 2020

eXCELENTE

By Md. A A

Jul 7, 2020

Very nice

By Omer H

Apr 19, 2020

Thank you

By Lee Y H

Mar 7, 2020

Excellent

By Marcela F R

Oct 7, 2018

EXCELLENT

By AUREA C Z

Jul 9, 2018

excelente

By How

Apr 28, 2018

Completed

By Ori

Dec 31, 2017

Very Nice

By Gourav D

Oct 1, 2017

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By Muhammad A F

Sep 10, 2017

Excellent

By Myles t

Jun 10, 2020

LOVED IT

By Funda C

Apr 8, 2020

Great! T

By Amr G Q M

Aug 6, 2018

exellent

By ehiks a

Sep 2, 2020

Awesome

By Rindorindo C

May 11, 2020

Great!!