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Learner Reviews & Feedback for Improving Communication Skills by University of Pennsylvania

4.7
stars
1,311 ratings
349 reviews

About the Course

Learn how to communicate more effectively at work and achieve your goals. Taught by award-winning Wharton professor and best-selling author Maurice Schweitzer, Improving Communications Skills is an essential course designed to give you both the tools you need to improve your communication skills, and the most successful strategies for using them to your advantage. You'll learn how to discover if someone is lying (and how to react if they are), how to develop trust, the best method of communication for negotiation, and how to apologize. You'll also learn when to cooperate and when to compete, how to create persuasive messages, ask thoughtful questions, engage in active listening, and choose the right medium (face-to-face conversation, video conference, phone call, or email) for your messages. By the end of the course, you'll be able to understand what others want, respond strategically to their wants and needs, craft convincing and clear messages, and develop the critical communication skills you need to get ahead in business and in life....

Top reviews

MG

Mar 12, 2020

This course surpassed my expectation. I can not only apply what I have learned in my professional life but also can help me to improve some personal aspects, like communication with my family members.

DJ

Feb 29, 2020

I loved the course, its is simple clear and share a critical view on how we can communicate.\n\nThe examples and teaching helped in understanding and diagnosis of each problem in communication.

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251 - 275 of 342 Reviews for Improving Communication Skills

By Ori

Dec 31, 2017

Very Nice

By Gourav D

Oct 02, 2017

A

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A

Z

I

N

G

G

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By Muhammad A F

Sep 10, 2017

Excellent

By Myles t

Jun 10, 2020

LOVED IT

By Funda C

Apr 08, 2020

Great! T

By Amr G Q M

Aug 07, 2018

exellent

By Christin R

May 11, 2020

Great!!

By Manoj I

Jul 01, 2018

love it

By Srivatsa H

May 22, 2020

Thanks

By Ayasha R

Apr 14, 2020

Superb

By Pham T T

May 07, 2020

Great

By Mutthiyala a K r

Apr 15, 2020

Great

By SHREYANSH K

Jun 22, 2019

great

By oseni d o

Mar 24, 2019

Wow!?

By Kevin T

Apr 19, 2020

good

By Silvia K

Apr 19, 2020

nice

By Deleted A

Apr 17, 2020

good

By Chau T K

Jul 19, 2019

good

By Hoàng Đ T

Dec 04, 2017

Good

By JUSTIN C N

Aug 19, 2017

NICE

By Jill L

Jun 17, 2020

NA

By lisbeth l o

Nov 13, 2018

ex

By Aaron

Jun 23, 2020

g

By huang x

Jun 19, 2020

V

By Naif M A

Jul 29, 2018

5