Chevron Left
Back to Improving Communication Skills

Learner Reviews & Feedback for Improving Communication Skills by University of Pennsylvania

4.7
stars
1,395 ratings
372 reviews

About the Course

Learn how to communicate more effectively at work and achieve your goals. Taught by award-winning Wharton professor and best-selling author Maurice Schweitzer, Improving Communications Skills is an essential course designed to give you both the tools you need to improve your communication skills, and the most successful strategies for using them to your advantage. You'll learn how to discover if someone is lying (and how to react if they are), how to develop trust, the best method of communication for negotiation, and how to apologize. You'll also learn when to cooperate and when to compete, how to create persuasive messages, ask thoughtful questions, engage in active listening, and choose the right medium (face-to-face conversation, video conference, phone call, or email) for your messages. By the end of the course, you'll be able to understand what others want, respond strategically to their wants and needs, craft convincing and clear messages, and develop the critical communication skills you need to get ahead in business and in life....

Top reviews

SP

Sep 10, 2020

An absolutely wonderful course on communication skills. Its a course every professional should take as it teaches the very basics of communication that we all should incorporate and practice everyday.

MG

Mar 12, 2020

This course surpassed my expectation. I can not only apply what I have learned in my professional life but also can help me to improve some personal aspects, like communication with my family members.

Filter by:

251 - 275 of 366 Reviews for Improving Communication Skills

By Shauhow W

Oct 26, 2017

very useful!

By Kevin P

Mar 25, 2020

Good course

By Altaf G

Aug 29, 2017

Good course

By Olufunke A

May 22, 2020

Excellent!

By Vinnette G

May 13, 2020

Excellent!

By Reina R

Mar 23, 2020

EXCELENTE.

By Anissa B

Jul 18, 2017

Excellent!

By David I A

Aug 21, 2020

Excellent

By Felippe A A S

Jul 15, 2020

eXCELENTE

By Md. A A

Jul 07, 2020

Very nice

By Omer H

Apr 20, 2020

Thank you

By Lee Y H

Mar 08, 2020

Excellent

By Marcela F R

Oct 08, 2018

EXCELLENT

By AUREA C Z

Jul 10, 2018

excelente

By How

Apr 29, 2018

Completed

By Ori

Dec 31, 2017

Very Nice

By Gourav D

Oct 02, 2017

A

M

A

Z

I

N

G

G

G

By Muhammad A F

Sep 10, 2017

Excellent

By Myles t

Jun 10, 2020

LOVED IT

By Funda C

Apr 08, 2020

Great! T

By Amr G Q M

Aug 07, 2018

exellent

By ehiks a

Sep 02, 2020

Awesome

By Rindorindo C

May 11, 2020

Great!!

By Manoj I

Jul 01, 2018

love it

By Srivatsa H

May 22, 2020

Thanks