Aug 4, 2020
This course includes a comprehensive overview of the all the basic models that are used to analyze data concerning customer behavior. The real-life examples made it easier to relate to those theories.
Jan 30, 2019
Though I have worked on Customer Analytics with my previous work experiences and also on Surveys etc at George Brown College Canada, this module was more than insightful. Lots of learning to learn eh!
By Rosemary M•
Jul 27, 2022
I would have loved more information on how to do these analysis, something less theorical and more practical
By Soumya K R•
Apr 13, 2020
Gave a short and crisp insight into the world of Customer Analytics. Have recommended the course to others.
By zhenyu z•
Sep 9, 2019
It was a great experience to learn some new knowledge. If we can get more case studies, it would be better.
By Martin V•
Jul 29, 2019
week 3 test have errors, sometimes i hit the correct anwser and it was ok, sometimes it was marked as error
By Neeraj A•
Oct 28, 2015
A great starter for business people to understand the value of using analytics in their business decisions.
By John R•
Aug 12, 2019
Paced well. Easy to follow. More but shorter quizes would be helpful, as theres a lot of material covered.
By BRAD K•
Apr 30, 2020
Great professors. The topics are very helpful but the course needs to be updated to be relevant for 2020.
By Aditya V•
Jan 9, 2020
Good content,great teaching,basic concepts were taught. Quiz answers are a bit ambiguous. Great examples.
By Elizaveta G•
Apr 30, 2021
Some of the subjects are not fully explained (Like CLV and formulas) - would be great to have them handy
By Carlos A C M•
Apr 11, 2021
Very good course development with very useful concepts and real examples. I am satisfied with the course
By Dhruv G•
Sep 1, 2020
some practical implementation or should I say some calculative measures should be taken in this course.
By Shilpa T•
Apr 30, 2020
This is an excellent introductory course. The examples and case studies discussed are very interesting.
By Sachin S•
Aug 6, 2017
Course lectured with utmost finesse. Prof. Ron Berman can try to keep things more upbeat in my opinion.
Sep 19, 2016
lovely lecturers ...learned a lot, feeling more productive now.. hope same goes with other courses too
By Bharat D•
May 11, 2020
If the course was more practical oriented I would have enjoyed more.
Overall it was a great experience.
By Alexis Z•
Jun 10, 2019
It's way more theoretical than i expected. I feel like there's little that I can apply to future jobs.
By Guo F•
Sep 13, 2016
Very inspiring but it could be better if more original models could be shared for analyzing customers.
By Baba P N•
Feb 10, 2016
As a undergraduate economics student, it helped me develop a thinking in business which is invaluable.
By Shreya A•
Apr 21, 2020
After successfully completing the quizzes, it would be good to know which answers were wrong and why.
By Emerson J L•
Mar 12, 2020
Some parts have been challenging. But a willing and learning mind surely can overcome the challenges
By Oleg L•
Jul 9, 2017
Interesting. I would say there is clear lack of technical details but overall the cource is very good
By Yini ( D•
Jul 8, 2019
Totally was nice, but could be better if some concept could go more deep, instead of 5 seconds talks
By Mark P•
Feb 9, 2016
The material in the course is great, but it's too short. I'd prefer a longer, more in-depth course.
By Tasha C•
Jan 3, 2019
Very informative. Interesting topics, and strategies that can be used to up the level of the team.
By Philipp N•
Sep 29, 2018
It could be a little bit more advanced and have more practical examples and cases, like in week 5.