Aug 4, 2020
This course includes a comprehensive overview of the all the basic models that are used to analyze data concerning customer behavior. The real-life examples made it easier to relate to those theories.
Jan 30, 2019
Though I have worked on Customer Analytics with my previous work experiences and also on Surveys etc at George Brown College Canada, this module was more than insightful. Lots of learning to learn eh!
By Aditya V•
Jan 9, 2020
Good content,great teaching,basic concepts were taught. Quiz answers are a bit ambiguous. Great examples.
By Elizaveta G•
Apr 30, 2021
Some of the subjects are not fully explained (Like CLV and formulas) - would be great to have them handy
By Carlos A C M•
Apr 11, 2021
Very good course development with very useful concepts and real examples. I am satisfied with the course
By Dhruv G•
Sep 1, 2020
some practical implementation or should I say some calculative measures should be taken in this course.
By Shilpa T•
Apr 30, 2020
This is an excellent introductory course. The examples and case studies discussed are very interesting.
By Sachin S•
Aug 6, 2017
Course lectured with utmost finesse. Prof. Ron Berman can try to keep things more upbeat in my opinion.
Sep 19, 2016
lovely lecturers ...learned a lot, feeling more productive now.. hope same goes with other courses too
By Bharat D•
May 11, 2020
If the course was more practical oriented I would have enjoyed more.
Overall it was a great experience.
By Alexis Z•
Jun 10, 2019
It's way more theoretical than i expected. I feel like there's little that I can apply to future jobs.
By Guo F•
Sep 13, 2016
Very inspiring but it could be better if more original models could be shared for analyzing customers.
By Baba P N•
Feb 10, 2016
As a undergraduate economics student, it helped me develop a thinking in business which is invaluable.
By Shreya A•
Apr 21, 2020
After successfully completing the quizzes, it would be good to know which answers were wrong and why.
By Emerson J L•
Mar 12, 2020
Some parts have been challenging. But a willing and learning mind surely can overcome the challenges
By Oleg L•
Jul 9, 2017
Interesting. I would say there is clear lack of technical details but overall the cource is very good
By Yini ( D•
Jul 8, 2019
Totally was nice, but could be better if some concept could go more deep, instead of 5 seconds talks
By Mark P•
Feb 9, 2016
The material in the course is great, but it's too short. I'd prefer a longer, more in-depth course.
By Tasha C•
Jan 3, 2019
Very informative. Interesting topics, and strategies that can be used to up the level of the team.
By Philipp N•
Sep 29, 2018
It could be a little bit more advanced and have more practical examples and cases, like in week 5.
By Viktoria I•
Sep 13, 2018
I found information interesting, but would have liked more exercises and application of knowledge.
By raj u•
Jan 13, 2017
One of my best experiences in learning through good teaching methods. The lectures are very good.
By Juan P A•
Dec 4, 2015
Was too basic, they might want to go deeper with the Analysis with some tool (R would be awesome)
By Kimberli S•
Oct 5, 2022
The last exam was not intuitive. I didn't feel it really helped solidify the learning as much.
By Monarch A•
Apr 30, 2020
explained a lot about basics of customer bhaviour.not recommended for expierienced professionals
By Bukunmi A•
Mar 21, 2020
I found this course insightful. I learnt about certain metrics that can be leveraged for growth.
By Asad N•
Jul 8, 2019
Very informative, i hoped there would be more case studies and hands on examples. But awesome :)