Jan 31, 2019
Though I have worked on Customer Analytics with my previous work experiences and also on Surveys etc at George Brown College Canada, this module was more than insightful. Lots of learning to learn eh!
Apr 06, 2017
Perfect Course for those who want to inquire insight and knowledge of how tons of data that we generate in our day to day life is being utilized by big organizations in optimizing their productivity.
By Eva M•
Mar 05, 2020
The level of questions on the quizzes week 3-5 does not match the level of the lectures and the "reading material" are just slides. Please provide additional reading materials, the videos are not enough.
By Kayundria H W•
Dec 04, 2015
The quiz questions are confusing and ambiguous.
The lectures are dry and static. Some video backgrounds are distracting (people traversing hallways and stairs).
Uninspiring to engage. Dated production.
By Matt S•
May 25, 2016
It's not that it's bad – the sections with Peter Fader are interesting and the supplementary reading is interesting – but the level is very introductory and the content is uneven in quality.
By Adrienne A•
Nov 12, 2016
Week 5 with Professor Bradlow is fantastic! More real-world examples and sample data sets to actually experiment with the concepts covered in this class would be welcome enhancements.
By Perry P•
Oct 10, 2015
Its honestly just a primer i learned no statistical modelling or how to program or how to obtain such data (data mine?).
I guess for a primer its good but application wise is meh
By James S•
Nov 01, 2015
Although the content was very interesting and the basic concepts were good to know, the student doesn't ultimately gain any tools that they use upon exit of the course.
Sep 03, 2018
Experienced it as 1, a lots of quantitative statistics, 2, focused on B2C. None of these really apply to either me nor the company, so most contents will not apply.
By Katelyn J•
Oct 09, 2015
Interesting assortment of professors but very little interaction in the course. Just 4 quizzes. Not very helpful for building a deep understanding of the material.
By Kaela W G•
Nov 12, 2015
Gave theoretical information but no practical, applicable information to use and help me do my job better. Quizzes didn't match information covered in videos.
By Anil K•
Jan 13, 2016
I found this course to be very theoretical. Could have used some customer analytical examples to segment customers and any other similar applications.
By Pedro M•
Jun 18, 2016
Great course, great content, I really like this course. But if English is not your first language, the exams are crafty enough to be in trouble...
By Prateek S•
Oct 22, 2016
Not helpful just provides only some basic insights. Not expected such type of course content, it could be more enriched in the course content.
By Shikhar V•
Dec 09, 2015
Wasn't practical and I couldn't take away many learnings from this course. Would have liked some hands on real world problems to work on.
By Mengya Z•
Feb 19, 2018
Too high level and there's no detail tools and exercise for analytics. I felt I didn't learn much after this course. Quite disappointed.
By Lauri S•
Apr 10, 2016
While these courses have interesting subjects, the content is very light, requires little effort and hence results in little learning.
By sebastien k•
Sep 26, 2017
Good introduction to get an helicopter view on the topic.
Lacking of hands on exercises and explanation of more advanced concepts.
By Cackowska D•
Feb 11, 2017
it was quite difficult to follow , due the language barrier and it was only overview , they could gave a bit more informa
By Manoj K j•
Aug 06, 2016
I was expecting some models will be designed and solved in the class sessions. But the lectures contain only theories.
By Ananth V B•
Feb 09, 2017
Lots of theory and concepts, but little in the way of how to solve customer analytics problems yourself.
By Gladys L•
Dec 26, 2016
Compared to Operations Analytics class, this class does not provide as much applicable skills.
By Noel F•
Jan 25, 2016
Very high level course, interesting as a background but doesn't really deep dive in any topic.
By Daniel A•
Oct 24, 2019
It did not satisfy my thirst for knowledge on this topic
By Зотов В А•
Mar 18, 2019
Too basic. Rather an overview, than an actual course
By Jonathan Z•
Feb 07, 2016
Almost no practical application
By Timothy D•
Jan 17, 2019
Not enough real world examples